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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 2,651-2,660 of 10,219 reviews
Oct 6, 2022
Reviewer name: Jimmy
1 out of 5 stars
1 out of 5 stars review

Problems

I bought this TV in 2020 and it has problems all time. I have to unplug the power all the time to fix the problems. This week of Oct 3. 2023 it has had no sound, network card, does not want to connect to my Samsung soundbar. I have had nothing but trouble and this goes on weekly. Every firmware update creates another set of problems. I hope my new NEO Samsung is better.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Jimmy, We are sorry to hear about your experience with the TU7000 TV. Please know we are here to help you. First, let's try resetting your Smart Hub. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. Regarding having no sound, please try these steps: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external devices and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > Sound > Expert Settings > Digital Output Audio Format > Auto. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Apr 13, 2021
Reviewer name: Sunshine
5 out of 5 stars
5 out of 5 stars review

Tv pro

[This review was collected as part of a promotion.] I use my tv daily to watch all my Netflix, HBO MAX, Hulu and so many more apps, shows. I love this TV and it is very easy to use. I connect my phone and other electronics with ease. Beautiful screen with amazing colors and detail.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 10, 2020
Reviewer name: TheShow
5 out of 5 stars
5 out of 5 stars review

I love this Samsung Television

[This review was collected as part of a promotion.] This TV is unbelievable easy to operate and watch unlike those so called TV's like LG! I have a LG in my family room never watch it it a waste of money probably going to put a 85" 8I Samsung after Christmas

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 24, 2021
Reviewer name: 67nevertooldtolearn
5 out of 5 stars
5 out of 5 stars review

Easy for older people

[This review was collected as part of a promotion.] Streaming movies , play games utube and watch movies on my dvd, it is so easy to watch and download different things. I am 67 years old so I'm not savvy on the new TVs but Samsung made it easy.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 12, 2021
Reviewer name: pdspatrick
5 out of 5 stars
5 out of 5 stars review

Great for a dorm

[This review was collected as part of a promotion.] Wireless connectivity is lovely to pop up a zoom meeting onto. Works great with xbox series x for 4k - and detects it easily - just make sure to enable Input Signal Plus for it, and auto game mode. This is the second TV of this line I've bought - the first one being the 55inch, which has been going strong for a year and a half now!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Daystar
3 out of 5 stars
3 out of 5 stars review

Frustrating...

[This review was collected as part of a promotion.] The tv would be fine except that it restarts four or five times daily...I've followed every troubleshooting advice I can find.. countless resets...unplugging...device care procedures...nothing fixes the issue...it was too large and heavy for me to repack and return...the picture is great...but the daily restarts are stressful and frustrating...

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Daystar, I'm sorry to hear about your experience with the TU7000 TV power cycling issue, where your TV is turning itself on and off repeatedly. Please give us a chance to make this right by calling us again at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jun 13, 2022
Reviewer name: mscott17
5 out of 5 stars
5 out of 5 stars review

Great TV

I bought this a couple months ago. Picture is great. Switching between streaming apps is great and it recognizes my Amazon Firestick and lets you use the TV remote instead of having to switch over to the firestick remote. The sound can be a little low sometimes but has a ton of range to just turn it up. Very lightweight for hanging.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi mscott17, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Oct 10, 2022
Reviewer name: TeddiB
5 out of 5 stars
5 out of 5 stars review

Beautiful picture! Love the UHD!

I bought this tv thinking that it would be way too big for my small apartment. Unless it was spectacular I was going to return it. Well after watching Ted Lasso with UHD, I just had to keep it! This tv has such a beautiful picture, the colors are so rich! Sound could be better, but I hooked it up to a pair of old speakers and may invest in a Bose Sound Bar! Because, I am keeping this tv! Such a great product!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 23, 2022
Reviewer name: BigKC81
5 out of 5 stars
5 out of 5 stars review

Great all around television

[This review was collected as part of a promotion.] The TU7000 is the perfect fit for whatever you like to do. Connectivity is a breeze no matter if your adding one of Samsungs amazing soundbars or your favorite plug and play device. Just plug it in and the televisions remote automatically let's you control it. The viewing experience is second to none even with your favorite gaming system hooked up. The TU7000 is definitely a purchase you won't regret making.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 22, 2023
Reviewer name: Zgreen22
1 out of 5 stars
1 out of 5 stars review

AWFUL SETUP!

These TV's are all the same. This one though, makes you not only create an account with Samsung which not to mention takes forever. Then it makes you register your tv to your phone. Makes you accept a million different terms. Takes about 20 minutes. Might not sound like much but given it's more expensive then TCL and VIZIO and takes an extra 20 minutes and just really frustrated you, don't buy Samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287