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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 2,641-2,650 of 10,226 reviews
Sep 16, 2020
Reviewer name: Joey
2 out of 5 stars
2 out of 5 stars review

58" Class TU700D Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] I am a loyal Fan of Samsung. I recently purchased a 58" Class TU700D Crystal UHD 4K Smart TV (2020). It is the perfect size for the room and once again a wonderful picture. I had to return the 1st set after a couple of weeks for no picture on the screen. Unfortunately I had the same issue with the new replacement set. Samsung had the screen replaced. This is the first time that I have any issues with any of my Samsung TV hear in New England or down in South Florida.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 26, 2022
Reviewer name: Scoot683
4 out of 5 stars
4 out of 5 stars review

Great colors but shadows on dark screen

[This review was collected as part of a promotion.] After having a HD plasma for over 10 years, i decided I wanted to get a bigger TV. I wanted a good TV but didn't want to spend over $1000. I did my research and this hit majority of the features i wanted. The colors are vibrant, the smart tv works great, and its a really bright TV. But with brightness comes grayer blacks. On super dark scenes there is some shadowing or objects are hard to see. This is the reason for not having 5 stars. I also know I'm spoiled from my plasma. Overall good tv if you don't want to spend a bunch

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 24, 2021
Reviewer name: H0meGr0wn
3 out of 5 stars
3 out of 5 stars review

Great tv, but there are annoying bugs/features

[This review was collected as part of a promotion.] I've had the TV for 2 months now. Pros: Great display (sometimes there's a bit of haziness at the bottom of the screen though), sleek design, great volume, size to price ratio was great (affordable!), 100 free channels (I love having the option to watch my childhood favorites on Nickelodeon or watch the news). Cons: navigation is a problem - the remote is confusingly designed and the Samsung menu is a maze; together, they can be a real pain. Not enough HDMI ports. Speaking of other devices connecting to your TV, the TV sometimes turns on your gaming console when you power on your TV - this is not ideal when all you're trying to do is watch TV. Lastly, I'm not sure if it's the streaming apps' fault or Samsung's, but sometimes, the display - but not the sound - turns off out of the blue (Netflix, Hulu) or you're logged out of the app (happened once so far with Hulu) which means that you have to turn the TV off and on or log back into your streaming app. Overall, I enjoy the TV, but I do not recommend it to users with family members who may not be technically savvy enough to navigate the aforementioned complex menu.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 30, 2021
Reviewer name: JBRO
4 out of 5 stars
4 out of 5 stars review

Great size for the price, Needs another HDMI input

[This review was collected as part of a promotion.] The TV fits great on a big open wall hung above a console. We use the TV in the main living room for everything from watching sports, streaming movies and shows, and playing video games. Being an 82 inch TV it should be automatic that it comes with more HDMI inputs than just 2. We had to plug in our surround sound via the optical input vs. the HDMI option as the two HDMI ports were quickly taken up by the cable box and the game console. Only other small issue is there is slight lag time between the remote and TV. TV picture quality is decent for its size, could have spent a lot more to get more color but smaller size, but opted for the bigger size.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 30, 2022
Reviewer name: Protectyourpeace
5 out of 5 stars
5 out of 5 stars review

Amazing Television

[This review was collected as part of a promotion.] I love to use my Smart tv for watching my shows and movies! I also love playing my Amazon music and YouTube on the tv ! This tv is the best purchase I've ever made! The clarity of the picture and sound quality is just awesome. I feel like I'm drawn into a 3D world when watching movies and it's incredible ! The ultra high definition is just amazing ! It's very easy to connect my tv to the internet to watch a lot of movie channels! I'm very happy with this purchase and I enjoy it every single day!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 8, 2023
Reviewer name: sclegg
3 out of 5 stars
3 out of 5 stars review

picture quality good, menus are slow and clunky

the picture quality on this tv is great. navigating menus is pretty slow. sometimes up to 10 seconds from when something is selected until the tv responds. i don't like how google play isn't available on this tv. it really limits what is available for the tv. also screen casting takes several extra steps than other android/smart tvs.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi sclegg, We appreciate your feedback on the delayed response time you’re experiencing. Let's ensure you are running the latest Firmware Update. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance and address this issue with the self-diagnostic tool. This service checks memory frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. We also appreciate your feedback on the built-in app store. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 21, 2020
Reviewer name: SportsFan
4 out of 5 stars
4 out of 5 stars review

TU7000 Crystal UHD 4K Smart TV (2020)

[This review was collected as part of a promotion.] I have had this TV for several months now and so far I am very pleased. The picture is very crisp and clear especially in 4K format. I also find that the menu is very extensive for this price point. The Tizen operating system is very smooth running with no complaints. I'm not that crazy about the remote though. I constantly push the wrong button cause of the button layout. I think Samsung should rethink the remote for this particular model. If the remote was better regarding button layout this probably would have got a better rating.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 26, 2022
Reviewer name: Phil72
4 out of 5 stars
4 out of 5 stars review

Great tv for new place

[This review was collected as part of a promotion.] I think this TV is great for someone who occasionally watches TV and movies. Great size for an apartment. The picture is great though audio can leave you desiring something better. There are times when I think the tv processor is very slow and the remote responsiveness is poor. When moving between apps a single arrow push often moves double. But for the most part it's dependable and cost effective.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Dec 22, 2020
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Quality picture and quality price

i purchased both a 50 inch and a 43 inch and a seven series of this product. so far my experiences with both of been very positive. i would highly recommend this television for anybody who has the newest gaming consuls as well such as the new xbox series and the playstation five the graphics are really amazing that are displayed on this television also as well the tv pairs with other technology seamlessly with no problem like for instance i have a sony sound bar that is hooked up to the samsung televisionand the tv instantly recognized what the product was same with my 4k dvd player it is well worth the money.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Eddie7000
3 out of 5 stars
3 out of 5 stars review

Average

[This review was collected as part of a promotion.] Just so so. The sound is not great and unlike other Samsung Smart TVs this one is very limiting when it comes to loading apps. The reaction time is slow. Picture is okay but better on prior models.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Eddie7000: Thank you for sharing your user experience with the TU7000 TV. I am sorry that you are not completely satisfied with its sound performance. You may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions