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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
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4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,891-1,900 of 10,226 reviews
Oct 25, 2022
Reviewer name: Elizabeth10
5 out of 5 stars
5 out of 5 stars review

Every night is a beautiful movie night

[This review was collected as part of a promotion.] This television is so beautiful and fits perfectly in our Northern Nevada cottage. We as a family enjoy all of the services that it provides and is so easy to navigate. Which is especially wonderful for a person like me.I am very happy with this product.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 24, 2022
Reviewer name: Love4Samsung
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] At first I was a little skeptical about buying a Samsung Tv. Sony is usually the brand I purchase my televisions from. But I took a shot with with this one and I am so impressed with the picture quality. For the price and the features this tv comes with I am very pleased.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 31, 2022
Reviewer name: Aquaticg
5 out of 5 stars
5 out of 5 stars review

Great TV for the Price

[This review was collected as part of a promotion.] When I began looking for a quality Smart TV I found that Samsung products were top notch for the price. I went from a 55 in to a 65 in Crystal UHD and I'm very impressed with the quality of picture I received. Streaming on the various apps that I use is very intuitive. When setting up my TV, the walk through on the TV to get all of my electronics connected was so simplistic.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 8, 2022
Reviewer name: JDawgBklyn
5 out of 5 stars
5 out of 5 stars review

Great smart TV, good picture quality & value

[This review was collected as part of a promotion.] Got this Samsung UHD TV for our living room and it's been great so far. The following features have been really nice: - Smart TV with apps / downloadable apps for all the common streaming services. - Samsung TV Plus: free streaming channels, from news, to free movies, to common free-to-air channels. Which in addition to the Smart TV streaming apps provides tons of content. - Easy to setup - Slim form factor and mounts nicely on a wall for a slim, flush look. - Picture quality has been good for movies, streaming services, connecting a laptop to TV, etc.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 22, 2020
Reviewer name: FoxMulder
5 out of 5 stars
5 out of 5 stars review

Better than I hoped for

[This review was collected as part of a promotion.] This TV is absolutely great. I bought it at a great price and was impressed by the upgrade to 4k was on a Samsung tv. I do wish the menu was a little easier to navigate, however there is no lag or delay when switching between apps or inputs. I would definitely buy this tv again.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 25, 2020
Reviewer name: Becky
1 out of 5 stars
1 out of 5 stars review

Picture too dark!

this tv is the worst picture ever. it changes every time i turn it on no matter what i put the settings on i can't see dark scenes 100% of the time. very disappointing. we've had a samsung for 25+ years and now i'm questioning whether we should go with a different brand. we are turning this tv back in today, 3 days after receiving it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Becky: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Oct 21, 2020
Reviewer name: GUMITO
4 out of 5 stars
4 out of 5 stars review

UHD REVIEW

[This review was collected as part of a promotion.] I HAVE A UHD 7 SERIES AND I LOVE THE TV WITH ONLY ONE EXCEPTION...I CAN NOT DOWNLOAD APPS FROM THE APP STORE. AND I HAVE NOT BEEN ABLE TO FIND ANY HELP FOR THIS ISSUE. THE TV IS AMAZING AND THE DISPLAY IS BEAUTIFUL BUT THE APPS ISSUE IS CONCRNING.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jan 21, 2021
Reviewer name: Jenn
1 out of 5 stars
1 out of 5 stars review

Great picture, horrible network connectivity

tv worked great for the first 2 months. now every time i turn it on i have to do a reset and go through hoops just to reconnect it to my wifi. i can bypass by using a firestick or other device but i would rather be able to just use the tv's apps. such a pain. would not recommend.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Jenn: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry you are experiencing Wi-Fi connection issues. A recent firmware update is available which may help improve your connection. (1420.0 released on 1/5/21) Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may also want to enable automatic updates for future convenience. Select Settings > Support > Software Update, then select Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 22, 2020
Reviewer name: Newaddition
5 out of 5 stars
5 out of 5 stars review

Perfect addition to my bedroom

[This review was collected as part of a promotion.] This TV is worth every penny! I upgraded from a small, 23" TV and am so glad that I did. It's so much bigger than I expected. The picture is crisp and the sound quality is clear. It comes with Samsung TV, but I have a Fire Stick I've been using instead so I haven't had a chance to play around with it. No problems or issues thus far!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 13, 2021
Reviewer name: Lamc71
4 out of 5 stars
4 out of 5 stars review

Quality

overall i am happy so far. i have only had the tv for 2 weeks. i dont like the remote. it is confusing. i dont like the “samsung tv app”. there is nothing on those channels worth watching. i dontlike the fact i cannot delete that app. the picture, sound and quality are good.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287