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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,821-1,830 of 10,226 reviews
Jan 19, 2021
Reviewer name: disappointedbuyer
2 out of 5 stars
2 out of 5 stars review

Disappointed

very disappointed and really angry with samsung. the user interface is very unintuitive-- took ages to find the apps i wanted (sling and spectrum) and it keeps popping up these junk promoted sites like cheddar that can't be removed. i paid for the tv. i should be entitled to set it up with what i want to watch highlighted and not be forced into this promoted content. also very difficult to watch original netflix content which is too dark. (my previous samsung didn't have this issue). tried the suggestions on various sites where other users shared their frustrations and fiddled with the settings. but basically i'll just go back to watching tv on my laptop or even phone.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

disappointedbuyer: Thank you for purchasing the TU7000 TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1420.0 released on 1/5/21) You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Oct 21, 2020
Reviewer name: AmberMightDoIt
5 out of 5 stars
5 out of 5 stars review

Everything we could have asked for

[This review was collected as part of a promotion.] We have only ever purchased Samsung TVs, but this one was a major upgrade from the 32” one we bought many years ago. It was the perfect size over the fireplace and everything about it is perfect. The picture is clear and easily adjusted. The options it offers as a SmartTV are exactly what we wanted. I couldn't be happier.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 16, 2020
Reviewer name: Annie
4 out of 5 stars
4 out of 5 stars review

the picture!

i absolutely love this tv. it has an amazing picture and its overall an amazing product. the only reason i did not give it 5 stars is because there isnt a way to set the input. i wish there was a way to set the tv so when i turn it on its automatically at my apple tv. if there is a way please let me know but thats my only flaw.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Dec 23, 2022
Reviewer name: Clock
5 out of 5 stars
5 out of 5 stars review

Amazing upgrade!

This Tv the as an amazing upgrade. It took a while to get inside the house but it was well worth it. The quality is amazing and it comes pre featured with everything we want and need. The only problem I see in this Tv is the amount of HDMI ports there are only 2 HDMI ports on the tv so you have to really think about what you want to hook up.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi Clock, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Nov 26, 2022
Reviewer name: hiker9
4 out of 5 stars
4 out of 5 stars review

Nice budget priced TV

bought this to replace a 58" samsung 6000 series in my living room while moving the old one to our bedroom. picture quality and color are superb, sound is not nearly as good as our 58" but we paired it with a sound bar so not a deal breaker. the biggest downfall is lack of inputs, only 2 hdmi and no rca jacks. i also miss the front / easy to access "game" inputs of tvs past for hooking up random things temporarily. overall a great buy. we have the same tv in 50 and 55" sizes for other bedrooms and they are equally as nice with the same so so sound output.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 24, 2021
Reviewer name: TNP2
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Home use: Movies and streaming. Great picture. TV sound not the best quality, not very clear. Great sound through sound bar. Remote not user friendly, buttons small and not intuitive, have to have lights on to use it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: SammySam
5 out of 5 stars
5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] This was a replacement tv after my other one just randomly stopped working. My other one had some apps but nothing like this one and I have been very pleased at the ease of the learning g curve of using my Samsung TV. I love the vibrance of the colors. I am really enjoying my tv!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 21, 2022
Reviewer name: Skyloftian73
5 out of 5 stars
5 out of 5 stars review

Does what it's supposed to

[This review was collected as part of a promotion.] I use the TV how you'd use any tv. It works great and I love the picture! I'd say load times switching between input devices are somewhat slow from time to time, but overall it's not too big of a problem. I have my own streaming device, so I have not tired the built-in options.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 26, 2020
Reviewer name: Mike
2 out of 5 stars
2 out of 5 stars review

Decent

the tv is beautiful and the picture quailty is amazing. the operating system is absolute trash. its extremely slow and glitchy. im getting logged out of streaming services and accidentally double clicking things. im also having an issue gaming with this tv because i am locked at 30fps with this so called “game-mode” on. ive tried everything i know to do with no result. tv is only decent.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Mike: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some issues with slowness and glitching. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 15, 2020
Reviewer name: Danny
3 out of 5 stars
3 out of 5 stars review

A great audio/visual experience with bad interface

[This review was collected as part of a promotion.] I quite enjoy Samsung products, and this is no exception. The audio output is phenomenal, and the visuals are decent. However, I get flickering quite often and can't figure out why. The Samsung interface is quite laggy.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287