Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
Sort by |
Showing 1,811-1,820 of 10,226 reviews
Apr 9, 2022
Reviewer name: Unhappy buyer
1 out of 5 stars
1 out of 5 stars review

Unhappy with this purchase

the television arrived with one hd port not functioning. the sound system has to be turned to 46-59 to hear. my previous samsung volume was 9-15. can't see when a movie in in a evening scene. went to adjust brightness it was already at the brightest setting. tried different modes and that does not help. only had this television since february and the one hd port working has failed 4 times. i get it working by unplugging and plugging the cord back in. having been a faithful owner of the samsung brand for many many years this experience has changed my mind.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Unhappy buyer: I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products. We hope you’ll give us a chance to make this right. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We hope to hear from you soon. - Samsung Advisor

Sep 27, 2022
Reviewer name: JTizzle
5 out of 5 stars
5 out of 5 stars review

Crystal clear picture and easy to use remote

[This review was collected as part of a promotion.] I upgraded my 55 inch to a 75 inch, and wanted something that I could use for gaming, movies and sports. This TV has it all and the smart plug in feature that it has is really great too. Plug in your Xbox, Sonos or cable box and the tv recognizes what it is and you can even control some of those accessories with your Samsung remote. I am not sure I will by another brand after this.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Jojo111
5 out of 5 stars
5 out of 5 stars review

Samsung is singing happiness into my heart

[This review was collected as part of a promotion.] This TV had Great resolution and easy access to apps and features. For the price this tv is a steal. It give you a user friendly Home Screen and makes your streaming experience enjoyable. I did not struggle to find what I was looking for. I look forward to seeing what Samsung has in store with its other options and future products.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Diddles
5 out of 5 stars
5 out of 5 stars review

Excellent TV at a excellent price.

[This review was collected as part of a promotion.] I am a fan of Samsung products. I currently own five Samsung televisions, one Samsung stove, and a Samsung washer and dryer. Also, I have a Samsung cell phone. I purchased a television as a replacement for a 32 inch television I had in my computer room. Before making this purchase I did read the reviews and I did look at YouTube videos reviewing the product as well. The set up of the TV was very easy. The picture quality is excellent. I really recommend anybody who's looking for a 4K television to seriously consider the Samsung brand. The sound quality is good. I did add a small sound bar to the television so I can have a more immersive sound. It adds to the experience if you want to watch a movie. It comes loaded with A lot of apps installed. You also have the option of adding apps that you don't see on your home bar. Another thing that I love about the TV is the Internet channels that you can access free of charge. Overall is excellent television.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: NeeNee
1 out of 5 stars
1 out of 5 stars review

Don't buy this TV

[This review was collected as part of a promotion.] This TV has a mind of its own! It changes channels on a whim. Sometimes it won't power up and I have to unplug to restart. The picture is clear but that's the only positive. The remote is way to many unnecessary buttons and the set up is confusing. Not user friendly. I've had TV for 2 months and am returning

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi NeeNee, I'm sorry to hear about the issues you have been experiencing with the TU700D TV changing channels and not powering up. I have a few recommendations that may help resolve these issues. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, if this does not resolve the issue, please try resetting your TV's Smart Hub, as this should resolve the power-off issue. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. Finally, please know Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Nov 25, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

May 23, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great Tv for a Great price

[This review was collected as part of a promotion.] Always been a fan of Samsung, had a few of other big brand but so far Samsung has broken every record for me, love to stream lots of movies, documentaries etc and never let me down, colors are wonderful, I manage how to set the sound and once I did it's spectacular, have a smaller version in my kids room but he comes often for the big screen!! Thank you Samsung keep up the good work (planning for the next change already)

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 20, 2021
Reviewer name: Brandnewhome2020
5 out of 5 stars
5 out of 5 stars review

Great Value and Great Picture

[This review was collected as part of a promotion.] I recently purchased my Samsung television a couple months ago, and I must say...it has been a huge hit in my home! My teens love the apps and the ease of use....I love the picture when I'm catching my favorite Chicago teams play. Very nice flesh tones when I'm catching my favorite series as well. Overall, very good television!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 17, 2022
Reviewer name: Thenumber9
5 out of 5 stars
5 out of 5 stars review

Excellent product, it is exactly what I expected!

[This review was collected as part of a promotion.] I love that I can use my tv with my Bluetooth headphones and I can watch movies, series, tv shows and sports during the night without disturbing anyone, the quality is really good and the 50” size is perfect for my bedroom! It is a tv that I would recommend to my family and friends. I'm very happy with my purchase!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: johnny12mh
5 out of 5 stars
5 out of 5 stars review

Great TV with great features

[This review was collected as part of a promotion.] This is a great inexpensive smart TV for my kiddo. He can access all of the streaming services and I'm able to pin lock and set parental controls. Super easy set-up with my Samsung smart phone. Great buy!!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287