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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,791-1,800 of 10,226 reviews
Oct 6, 2020
Reviewer name: Ab04
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised

[This review was collected as part of a promotion.] I was surprised at the various features of the TV, like the clarity of the screen, the channels, the convenience of being able to connect it to my cell phone and the way it connects to my WiFi. I'm glad I went with Samsung TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 24, 2022
Reviewer name: Lovesamsung
4 out of 5 stars
4 out of 5 stars review

great features

[This review was collected as part of a promotion.] i use all of samsung when it comes to electronic i use my 65 in for gaming streaming and the picture adjustments i love how you can tune them in to your preference and the device care built into it is awesome and i love the free samsung tv channels its way better than cable by far

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 21, 2021
Reviewer name: Deedee
5 out of 5 stars
5 out of 5 stars review

Samsung televisionare the best money can buy!!!

[This review was collected as part of a promotion.] I use my television with my phone, work, gaming and music. It's so easy to manage all of these connections. You don't have to be a electronic expert to work these beautiful televisions. The picture is so crystal clear and the colors are just right. I love Samsung televisions, I will never buy any other brand!! Thank you Samsung!! I love all your products!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 15, 2021
Reviewer name: Jmonty
5 out of 5 stars
5 out of 5 stars review

Best TV I've owned yet

[This review was collected as part of a promotion.] Love this TV! It's the clearest screen I've had to date! Absolutely love the Samsung streaming. Effortless screen sharing from mobile phones. I love that it can turn on when my alarm goes off so my morning news is already showing when I wake up! Can't wait to get another one for the bedroom!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 29, 2022
Reviewer name: krazydayz73
5 out of 5 stars
5 out of 5 stars review

all around great tv

[This review was collected as part of a promotion.] My crystal UHD TV has crisp vivid color, a rich symphony of sound and works just as good for gaming as it does for screening movies. I couldn't be anymore satisfied with an electronic purchase than I am with my 43" crystal UHD HDR smart TV

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 19, 2022
Reviewer name: Marsspace
4 out of 5 stars
4 out of 5 stars review

This product's video quality and ui are amazing

[This review was collected as part of a promotion.] The product is nice and I like all its features, but the problem I have been having with it is sometimes when I start it up it starts lagging then freezes for a solid 2-4 minutes, although its not often it is really annoying when it does happen. So, overall I give this product a 4/5.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Marsspace, Thank you for your review of the Samsung TU7000 TV. We are happy to hear you are enjoying your new TV. Samsung prides itself on high-quality products and an excellent customer experience. Please know we are here to help you! To help with lagging and freezing, please try the following troubleshooting steps. First, let's ensure your TV is running the latest available software. To do so, head to Settings>Support>Software Update, and then you can easily update from there if needed. Next, You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Sep 15, 2020
Reviewer name: Chase24thedog
5 out of 5 stars
5 out of 5 stars review

Best picture I've had in years

[This review was collected as part of a promotion.] I can see and read the words clearly from 8 ft away which is a really big deal for me because I'm low vision almost legally blind. first time smart TV so a little bit of a learning curve with the remote but very happy

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 17, 2020
Reviewer name: tony
4 out of 5 stars
4 out of 5 stars review

Great resolution, apps 2/3

[This review was collected as part of a promotion.] Tv has awesome resolution, the smart hub is pretty easy to use but after installing several apps and 3 months of use I needed to reset to factory defaults, apps were very slow but after the reset everything is smooth again. Overall still is a great tv for the price.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 5, 2021
Reviewer name: Eagle Mountain Lake fan
4 out of 5 stars
4 out of 5 stars review

Nice TV, clunky smart TV

unlike roku, you can't delete certain apps and thus, if you don't use them, it is not worth having them on the device....picture, sound, size for price, all make this worth purchasing. the smart remote is ok but not great. the preloaded netflix and prime are nice as i have them, but not being able to choose what stays and goes seems ancient....was easy to add what i wanted, but not easy to drop what you dont if it was one of the preloaded ones...

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 18, 2022
Reviewer name: Doclocke
3 out of 5 stars
3 out of 5 stars review

Beautiful picture, poor usability

the remote control works more slowly than any tv we've ever had, to the point that we sometimes think it's not working at all. the response from the tv can take easily 30 seconds after we press and release a button on the remote. we're slowly learning to adjust our expectations, but wish we didn't have to accommodate the tv, rather than it accommodating us. the lack of a printed instruction manual is a huge inconvenience to us, since our computer is in the opposite end of the house, and to look at the manual we downloaded requires a long walk both ways, which is borderline unacceptable.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Doclocke: I’m very sorry for the difficulties you’ve experienced with the remote for your TU7000. We completely understand your frustrations, and we are here to help. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. - Samsung Advisor