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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,781-1,790 of 10,226 reviews
Jul 27, 2022
Reviewer name: KJ12345
4 out of 5 stars
4 out of 5 stars review

Love all the features and the interface

[This review was collected as part of a promotion.] Offers cool features (including apps built in, an internet browser and FREE channels) with an interface that is intuitive and not overwhelming. It would be easy to get lost in the choices / options but the menus seem easy to navigate.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 13, 2022
Reviewer name: UndrWatrElectrician
5 out of 5 stars
5 out of 5 stars review

Solid TV for the price

[This review was collected as part of a promotion.] Survives my 5 kids (suction cup archery practice and all.. it was election year and my then 4yr old wasn't a Hillary fan) Great picture quality too! Only complaint has been the Disney+ app compatibility, the app seems to slow it to a crawl even while hardwire via CAT 8 cable... and YouTube seems to do the same.. but my TV sees almost constant display time (13,917hrs currently in about 2 years time) and it's still rockin!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Qualitynotperfect
3 out of 5 stars
3 out of 5 stars review

Good for the value

[This review was collected as part of a promotion.] The 4K video quality seems lower than I would have expected, but I guess it's related to the cost. Sometimes the video quality looks great, but sometimes the iPad or my 4 year old computer looks more detailed than the TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Qualitynotperfect, We appreciate your review of the TU7000 TV's video quality. I have a few tips which may improve your experience. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, if the picture you’re seeing is not to your liking, there are several picture settings you may want to try adjusting. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. Finally, if you are using an external device; below are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 27, 2022
Reviewer name: DOMINANCE
3 out of 5 stars
3 out of 5 stars review

TV BROKE AFTER A YEAR

[This review was collected as part of a promotion.] THEY SENT ME THE TV WITH A CRACK IN THE SCREEN!!!! THEY SAID THE TV WAS GOOD AND ABOUT A YEAR LATER THE TV WENT OUT!!!! THEY SENT A TECHNICIAN OUT HERE AND HE STAYED OUT HERE FOR 3 MINUTES SAW THE CRACK AND SAID THAT CAUSE THE DAMAGE!!!! IT TOOK ME ABOUT 3 MONTHS TO GET A REFUND AND I STILL DON'T HAVE A NEW TV TILL THIS DAY!!!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi DOMINANCE, We appreciate you sharing your experience. Please call us so we can further assist you. Please know that we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Oct 21, 2020
Reviewer name: Bennyb123
5 out of 5 stars
5 out of 5 stars review

Major upgrade

[This review was collected as part of a promotion.] Admittedly, I haven't owned many smart TVs; however, I must say this TV is so easy to use, with great picture, and awesome built in features. I love having Netflix and Prime Video a single click away. I have always bought Samsung products, and will continue to do so.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 28, 2022
Reviewer name: Saint000777
5 out of 5 stars
5 out of 5 stars review

A Whole New World

[This review was collected as part of a promotion.] Our old TV was fine... I thought. Clear, big screen good resolution. But, my son-in-law had a smart TV in his home and I was a bit confused but highly impressed when he'd jump from You Tube to rented movies to streaming, etc., etc., etc. I told my wife that I wanted one of those. She complained that our old TV was just fine, but I persisted and changed her mind. When I got the TV home (my wife wouldn't let me get anything larger than 50") and set it up and plugged it in. I just went to the Smart Things app on my android phone and sat back, letting the magic happen in front of me. Set up was effortless. We had a smaller Samsung in the bedroom, so the app just transferred everything over Badda-Bing, Badda-Boom. I was just blown away by the clarity. The picture just jumped out at me. Sound too was amazing. Switching back and forth between cable, Samsung +, Streaming... all really easy. I'm so glad I convinced my wife to go along. After she watched it, she asked, "Couldn't we have gotten a bigger one?"

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 17, 2022
Reviewer name: MarineDude
5 out of 5 stars
5 out of 5 stars review

Great picture and features

[This review was collected as part of a promotion.] We watch the Samsung TV feature every day for news and movies. There is a channel for everyone...great job! The picture clarity is really good for the price. We liked Samsung so much, we ended up buying a flat screen for our travel trailer, as well because of picture quality and weight.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 23, 2022
Reviewer name: Stacyann
5 out of 5 stars
5 out of 5 stars review

Samsung is a good product

[This review was collected as part of a promotion.] I use my Samsung Tv for streaming, Movies, music and all that it have. First time owning a Samsung and I'm in love and yes I will purchasing another and I will definitely will recommend it to others.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 14, 2020
Reviewer name: Zolman
5 out of 5 stars
5 out of 5 stars review

Love our Samsung. For the price a great buy.

we looked at several different brands. this tv goes into an rv so we disnt want to spend a lot of money but we wanted a smart tv. i actually took a lg back because the setup was hard and it kept losing rhe wifi signal even though our hotspot was inches from the tv. we found the samsung setup easily, it didnt loose the wifi sgbal and it has a awesone picture.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 30, 2020
Reviewer name: Jim70
4 out of 5 stars
4 out of 5 stars review

rsamsung s20 ultra no third party apps.

[This review was collected as part of a promotion.] 4k hdr to dark when dark picture ruins hole move even after adjusting picture options. ruins some movies completely. 1080p has no problems picture is great on every thing else just a bummer on 4k hdr. another unfortunate item that the tv guide doesn't work right some things 6 hours off after checking settings to verify day light savings and proper time no change.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Jim70: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions