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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
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4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 171-180 of 10,218 reviews
Mar 22, 2022
Reviewer name: Tommy
3 out of 5 stars
3 out of 5 stars review

Awful UI and software logic.

i unboxed the tv, turned it on, was super confused by all the ads and apps that were preinstalled. i finally found the app store. found the spectrum app to download, select “download”…. error popup shows reading, “ not enough room. consider creating some space by removing some apps.” i checked the setting and sure enough it was 90% full i proceed to the 78 preinstalled apps select “sling” click delete…. error popup shows up “basic set of apps on your device annot be deleted”. all that to say, this isnt a normal smart tv, its a tv that samsung uses to push their software as a service and if you dont use their service, they will make it painful until you give in and get their services.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Dec 17, 2021
Reviewer name: Rick
4 out of 5 stars
4 out of 5 stars review

Great…except the ghost living in it

love this 65" tu7000 smart tv. clear, light, easy set up. replaced my 55” samsung in livingroom….but theres a ghost. at random, the tv will turn itself on. this occurs at times like 1am or 3am, which is great when you have a slight view of a suddnely glowing livingroom from bed. but also i'll come home from work at 4:30pm and find the tv on. ive began checking through the smart app of the tv is powered on theoughout the day, and have found it on. why?! never this problem woth my other samsungs..and no, this isnt a product of me turning on other samsung tvs and it turning on 65”, too. tried that.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 6, 2020
Reviewer name: GT
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not enough hdmi ports

Only has two hdmi ports

Helpful?6GUNJZNN8V5013625507287
Jul 6, 2020
Reviewer name: HK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value for the money

Great quality, picture is beautiful and size is just what my living room needed - great price!!

Helpful?6GUNJZNN8V5013625507287
Oct 29, 2020
Reviewer name: LW
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Would of been 5 stars but...

When unboxed, the set didn't have picture, but sound worked.

Helpful?6GUNJZNN8V5013625507287
Aug 12, 2022
Reviewer name: Utsav Maskey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Samsung TU7000 Smart 4K HD TV

Great TV. Matches my size and weight requirement. Very easy to set up. Smooth key functions. High quay of sound and picture

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Utsav! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 28, 2022
Reviewer name: Regi
4 out of 5 stars
4 out of 5 stars review

Great image!

Good price, easy to use, and easy to install. The sound works and the Samsung channels are interesting.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Regi! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Oct 19, 2020
Reviewer name: Larome
1 out of 5 stars
1 out of 5 stars review

Sound doesn't work on apps

I bought the television and was excited but the sound doesn't play on certain apps which defeats the purpose of this large television.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Larome: Thank you for choosing the TU7000 Smart 4K TV and taking the time to share your experience. I am very sorry to hear that certain apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work as expected. You can also try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Mar 13, 2020
Reviewer name: GivingReviewsKid
2 out of 5 stars
2 out of 5 stars review

Good price

Happy with it so far airplay doesn't work as well as Netflix. Green amber colors on screen after the second day of buying it

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

GivingReviewsKid: Thank you for your review of the TU7000. We apologize for the picture quality and app issues you experienced. Please make sure that your TV has the latest firmware update. You can find the update at: www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 For instructions on how to update your firmware, please go to: www.samsung.com/us/support/answer/ANS00062224/ In addition, Netflix and AirPlay should now be working properly. Please try running them again. If you need further help with this or any issue, please contact Samsung Support and a representative will gladly assist you: Phone: 1-800-SAMSUNG Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) If you have not already done so, we invite you to register your new Samsung product at: www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung.

Nov 30, 2022
Reviewer name: Garnett
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Turned off

The TV lasted 2 weeks then would turn on. I turned it off and went to bed. In the morning the TV would not turn back on.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi Garnett, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)