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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (606)
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Showing 171-180 of 10,225 reviews
Jul 28, 2021
Reviewer name: Feefee
5 out of 5 stars
5 out of 5 stars review

We love this new Samsung TV .

[This review was collected as part of a promotion.] We love this Samsung TV with the Samsung Plus feature. It is so easy to find movies and programs we want to see. We especially love CineVault, and have recommended this TV to all our friends and family.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 6, 2020
Reviewer name: paknbky
4 out of 5 stars
4 out of 5 stars review

Great Value!

Just last night completed wall installation. The back of the tv is not flat; therefore, it does not make for an easy install of the mounting hardware. The suggested size of the M8 x 1.25 x 20-22 machine screws is not accurate. I needed to use a different configuration of M8 x 1.25 x 30 with washers and spacers for each hole. It also appeared that each internal receiving threaded nut is at a different depth. However, it looks like it will be a great tv for the price.

Helpful?6GUNJZNN8V5013625507287
Dec 17, 2021
Reviewer name: Rick
4 out of 5 stars
4 out of 5 stars review

Great…except the ghost living in it

love this 65" tu7000 smart tv. clear, light, easy set up. replaced my 55” samsung in livingroom….but theres a ghost. at random, the tv will turn itself on. this occurs at times like 1am or 3am, which is great when you have a slight view of a suddnely glowing livingroom from bed. but also i'll come home from work at 4:30pm and find the tv on. ive began checking through the smart app of the tv is powered on theoughout the day, and have found it on. why?! never this problem woth my other samsungs..and no, this isnt a product of me turning on other samsung tvs and it turning on 65”, too. tried that.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 19, 2021
Reviewer name: Cnyopa
2 out of 5 stars
2 out of 5 stars review

Started bad, got worse

when we set up the tv it had a bright spot on it. we called for service right away instead of returning it because we figured we would give samsung a chance to fix it and track any manufacturing issues they may have. the screen went totaly blank 3 days before service was scheduled to arrive, only a few weeks after purchase. the repair went very well but about once a week we have to unplug the tv because it gets stuck in a mode we cant get out of. here we are 2 months into ownership and we have to power reset the tv. i really do not like the operating system, it seems to get stuck in samsung tv plus or other modes and you can't switch to another mode/app. most recently we had to totaly reprogram it. awesome picture but functionality is a big let down.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Cnyopa: Thank you for purchasing the Samsung TU7000 TV and for sharing your experience with us. I apologize for the unfortunate experience you had in trying to resolve your TV issues and continue to experience problems even after a Service appointment. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams. Please give us the opportunity to assist you further by contacting Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 6, 2020
Reviewer name: GT
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not enough hdmi ports

Only has two hdmi ports

Helpful?6GUNJZNN8V5013625507287
Mar 22, 2022
Reviewer name: Tommy
3 out of 5 stars
3 out of 5 stars review

Awful UI and software logic.

i unboxed the tv, turned it on, was super confused by all the ads and apps that were preinstalled. i finally found the app store. found the spectrum app to download, select “download”…. error popup shows reading, “ not enough room. consider creating some space by removing some apps.” i checked the setting and sure enough it was 90% full i proceed to the 78 preinstalled apps select “sling” click delete…. error popup shows up “basic set of apps on your device annot be deleted”. all that to say, this isnt a normal smart tv, its a tv that samsung uses to push their software as a service and if you dont use their service, they will make it painful until you give in and get their services.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 30, 2020
Reviewer name: CHRIS KEARNEY
1 out of 5 stars
1 out of 5 stars review

Nice picture when it works

have had this tv for a week now. nice picture, but having issues with the user interface of the tv. seems like the tv has some major software issues. double checked to make sure everything is up to date before writing this review. hulu and disney plus apps often crash or don't load. having issues connecting to cable box. have spent more time trying to troubleshoot on my own than watching actual tv. just moved from an older samsung model and didn't have any issues. not sure if it is this specific tv or broader issue, but at this point would not recommend this tv.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

CHRIS: Thank you for choosing the TU7000 Crystal UHD Smart TV and taking the time to share your experience. I apologize for the inconveniences you have had with your apps not working properly. You can try cold booting your TV, updating your TV's software, deleting, and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. You can search online for ‘Samsung Support TSG01003027’ for step-by-step instructions If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Mar 24, 2022
Reviewer name: Tia
1 out of 5 stars
1 out of 5 stars review

Does Not Work All Of A Sudden

I purchased this tv in November 2020 and it all of a sudden stopped working out of the blue. Literally just stopped working. It flashes but will not turn on. I have completed every troubleshooting tip suggested via Samsung, but to no avail. I am so befuddled and disappointed. I cannot believe a tv this price just all of a sudden shuts off. I would not recommend.

Helpful?6GUNJZNN8V5013625507287
Jul 5, 2026
Reviewer name: Samsung TU7000
4 out of 5 stars
4 out of 5 stars review

Remote

[This review was collected as part of a promotion.] Channel and volume buttons awkward to use. No mic included

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 29, 2020
Reviewer name: LW
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Would of been 5 stars but...

When unboxed, the set didn't have picture, but sound worked.

Helpful?6GUNJZNN8V5013625507287