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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 1,691-1,700 of 10,219 reviews
Jul 8, 2022
Reviewer name: Rick
4 out of 5 stars
4 out of 5 stars review

Really, only two problems...

i'm reasonably happy with my 60" model. the picture is fantastic, especially with 4k input. however, when i turn the tv on, it tries to open my attached blu-ray player and start with that every time. it happens even if i physically disconnect the blu-ray, it still opens with the hdmi source screen and i have to manually change the input...every time! very annoying. my second problem is that this model seemingly only allows a single pair of bluetooth headphones to be connected at a time. my wife and i would both like to listen with headphones at the same time. doesn't samsung realize that more than one person would want to listen at a time? extremely annoying!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 9, 2021
Reviewer name: BobbyC
4 out of 5 stars
4 out of 5 stars review

This Tv is great with a few minor issues

[This review was collected as part of a promotion.] I use my TV mainly to watch cable and netflix/hulu and it's a pleasure to do so. Whenever I'm watching 4k content, the picture quality is excellent with great colors and deep blacks. I have a lot of smart home products and the TV works well within the ecosystem. I have a soundbar connected and the TV turns it on/off as the TV turns on/off, it was pretty much just plug/play without the need to configure any settings which made the process easy. The only small issue is that there seems to be a dark spot in the bottom left corner that can be seen from certain viewing angles but that could just be my model I'm not sure. Overall the TV is excellent and worth every penny. It

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: AnnDe125
4 out of 5 stars
4 out of 5 stars review

Love the Samsung free guide menu

[This review was collected as part of a promotion.] I love the versatility and the wide selection of free channels! I watch Halmark movies, current tennis tournaments on T2 , Tiny House Nation and when I'm feeling nostalgic, there are old game shows and classic movies and TV shows! Some days I don't even watch regular streaming because there is so much to watch on the free guide! Thank you Samsung for all the wonderful free channels!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 24, 2022
Reviewer name: Woodtagger
5 out of 5 stars
5 out of 5 stars review

Blown away...

[This review was collected as part of a promotion.] I'm just blown away by the picture quality! Using this TV for streaming and the resolution is phenomenal. Just replaced my 11 year old TV with this and I'm very happy I did! The setup using Samsung Smart Things on my Samsung phone was so easy as well! Within seconds, I was connected to the internet and my accounts were linked. Outstanding sound quality through my Bluetooth soundbar was another bonus. Thank you Samsung!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Feb 5, 2021
Reviewer name: Cindy
3 out of 5 stars
3 out of 5 stars review

Needs to be restarted often

just set up this tv three weeks ago and have had to restart 3 times because the apps stopped working. the error says "connection issue" but wifi is strong, and the tv is the only electronic having issues. so far the error has been resolved by restarting each time. i just watch streaming services, i.e netflix and hbo max, i don't use for more intense processing needs like gaming, but i think the picture is fine. i wish the remote had a talk to type function because the search interface is clumsy.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Cindy: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Dec 23, 2020
Reviewer name: Fast
5 out of 5 stars
5 out of 5 stars review

Fantastic Clarity!

replaced a 6yr old samsung smart tv with this one. wow! what a difference 6yrs can make. clearest, sharpest picture i have seen. the remote that operates all my devices; sling, sound bar, amazon prime, netflix and my dvd player is amazing! now i can chunk 3 remotes in the drawer and forget about them. keep up the good work samsung!!!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 14, 2022
Reviewer name: Cassidy
2 out of 5 stars
2 out of 5 stars review

Screen good, functionality embarrassing

i've had this tv for a year now. when it's working, it is a very enjoyable experience as far as the visual quality, but the functionality is just downright terrible. i bought the soundbar that goes with the monito and it has gone from working with the hdmi to only working through bluetooth to switching between the two to not connecting until i manually do it etc etc etc. often the tv will turn on very dim and only reset to brighter if you turn it off and turn on again. it will also have trouble recognizing devices that you frequently plug into it. the lag time for the menu screens is also extremely frustrating.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Cassidy: Thank you for purchasing the Samsung TU7000 TV. You may want to try the Audio Pass-Through feature to address audio delay. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. To activate this feature, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you soon. ~ Samsung Advisor

Jun 16, 2022
Reviewer name: Karan4soccer
4 out of 5 stars
4 out of 5 stars review

Great sound and picture clarity! Poor software

[This review was collected as part of a promotion.] The picture is amazing and the surround sound is great ! So much better than the roku tv I had before. I play warzone and if I just use the tv's sound I can tell if the footsteps are coming from the right or left. On the Roku TV I needed to use headphones.

Review from Samsung US
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Jun 29, 2020
Reviewer name: Horace
2 out of 5 stars
2 out of 5 stars review

Freezes and Sound goes off

I have this tv over 2 weeks. It first started ok. Now the sound just goes off. You switch to you tube to watch something and then there is no sound. The video also freezes and then play again. There is something wrong with the HDMI port. I have had to shut the tv down and start again. I have the tv on a Rogers Cable box and the tv sometimes doesn't recognize it. Apart from the above the tv shows well. I am planning to return this tv because of the sound issue and the freezing.

Review from Samsung Canada
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Sep 14, 2021
Reviewer name: HydroEth
5 out of 5 stars
5 out of 5 stars review

Wonderful and reasonably priced!

[This review was collected as part of a promotion.] This was the first Samsung TV I have experienced. The UI is simple and easy to navigate, the screen itself is beautiful and high quality, as long as you have decent internet to keep up with the 4K. All around a well built tv. Add on a sound bar and you have a perfect entertainment system! Games are beautiful and clear, no lagging or screen tearing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287