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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 1,211-1,220 of 10,218 reviews
Oct 29, 2020
Reviewer name: picoblanco
5 out of 5 stars
5 out of 5 stars review

This was a big upgrade from previous model

[This review was collected as part of a promotion.] I just got my hands on this new Samsung TV and the upgrade was totally worth it. I previously had the 2018 model of this TV. Why do I like this one so much more? (1) It seamlessly connects to my phone through Apple Airplay. I have a couple video apps that only work on my phone so this is a game changer. I am able to watch a bunch of content on my TV that I didn't previously have access to. (2) The TV is much lighter weight. I move my TV between my bedroom and living room so this is nice for me. (3) This TV has Apple TV streaming capability. This unlocked a bunch of content. With my last TV, it was impossible for me to watch my Apple TV shows. There is only one downside. I am not a fan of the new remote. I really liked the old Smart Remote. It was a much simpler design with only a few button options. The new one has a lot more functionality because it is a universal remote, but I don't connect anything to my TV so it doesn't add any value to me. I wish I could figure out how to connect my old Smart Remote to the new TV but haven't figured out if it is possible. Overall I am very happy with this TV. Oh and also tested a TV from a different brand in the same price category and the Samsung is hands down a better experience.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: Louie1340
5 out of 5 stars
5 out of 5 stars review

The best TV I have ever had!

[This review was collected as part of a promotion.] The set up on this TV is one of the quickest and smoothest transitions you will ever have. It will recognize all your devices instantly and if not it walks you through the entire process for manual set up. Best part is the remote automatically pairs and becomes universal no matter the device. The remote is simple and easy to use and I love the added ease of the application buttons. Samsung has created great picture quality not mention your TV automatically goes into to game mode. Overall just a great product

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Nov 25, 2021
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Awful - Problems after 2 weeks!

I'm so disappointed. We bought this TV at the store literally talking about how we trusted the Samsung brand. Two weeks later, the TV has started to randomly act out. It will cut the sound, replace it with a weird stuttering and won't respond to the remote. The only solution is to unplug it and turn it back on. I'm so thankful we're still within the return period and we didn't put the effort into putting on the wall yet. We'll be returning it and purchasing something else.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

We're sorry to hear you're disappointed with your TV, Jess. We always aim to satisfy our valued customers by taking the time to understand their individual situations, and we're sorry to hear our product didn't meet your expectations. Please do not hesitate to give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) so that one of our technical support agents can look into this and assist you further.

Oct 31, 2022
Reviewer name: Matz2022
4 out of 5 stars
4 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] Bought this TV for my exercise room. I set it up in about 30 minutes and every thing worked perfectly with no problems. I was able to ditch my Roku and stream directly to the TV with better performance. The colors are not as deep and defined as the Samsung that I have in my media room but that TV cost me 4x as much. The picture on this TV is perfect for my exercise room and delivers a great deal of a bang for the buck. I am very satisfied and thinking about purchasing another for a guest bedroom.

Review from Samsung US
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Jul 28, 2020
Reviewer name: Olethia Lockett
5 out of 5 stars
5 out of 5 stars review

Good product for the price

i love the clear picture of the product. did not like that i have to disconnect my connection of vpn to get it to work with the intent in the same room of the modem. not good. yet my other tv devices cable products and streaming devices on the other tv and tablet works just not that one. overall it's great for the price and quality.

Review from Samsung US
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Jun 30, 2020
Reviewer name: Jim70
4 out of 5 stars
4 out of 5 stars review

rsamsung s20 ultra no third party apps.

[This review was collected as part of a promotion.] 4k hdr to dark when dark picture ruins hole move even after adjusting picture options. ruins some movies completely. 1080p has no problems picture is great on every thing else just a bummer on 4k hdr. another unfortunate item that the tv guide doesn't work right some things 6 hours off after checking settings to verify day light savings and proper time no change.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Jim70: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Apr 18, 2021
Reviewer name: Tahir
5 out of 5 stars
5 out of 5 stars review

Samsung is best

[This review was collected as part of a promotion.] Was a little hesitant at first now knowing much about the Samsung Crystal UHD Smart Tizen TV, I was unsure about the Tizen part, but WOW this processor is fantastic and the Crystal Picture is fantastic even for me using the Wireless connection for streaming Holy Cow this thing is fantastic for the money. It's not an OLED but if money is an issue, this is a must if it is in your budget. Truly satisfied with this TV the Narrow boarder bezel around the screen is really present. As far as the remote, goes, there is a little bit of getting use to but it is way nicer that others in this Class, Glare can be an issue if this it to be positioned in a really bright environment, but then again what TV isn't? Would I put this TV up against Sony, or LG in a heartbeat, once again for this price point it is spot on

Review from Samsung US
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Oct 3, 2022
Reviewer name: SamsungEcosys
5 out of 5 stars
5 out of 5 stars review

Awesome Affordable Smart 4k

[This review was collected as part of a promotion.] Looking at affordable and 4k tv for my bedroom I could only rely on Samsung and deliver it did!!!. Amazing smart 4k tv with live tv included as well where you have your apps. Having remote in the smartthings app is also sooo useful when you loose your physical remote. Looking forward to buy a bigger 70 inch for my dinnig room

Review from Samsung US
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Jun 16, 2023
Reviewer name: kprime53
2 out of 5 stars
2 out of 5 stars review

excellent picture

i got this tv a year ago. and it is a nice tv. i love the picture and the size. but i did not like is the operating system for it. I wish it was a goggle based system instead of ubutu. I am into computers and i am a graduate of computer networking. and ubutu op system is very hard to have products and apps to match it. A google is a better os. But all in all it is a good tv.

Review from Samsung US
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Jan 18, 2021
Reviewer name: Terry
4 out of 5 stars
4 out of 5 stars review

Nice pic but not easy to navigate with remote

my first smart television at an excellent price. not easy to navigate with remote. one wrong press can set you back. you will press the wrong button on remote. as you navigate apps it will be hard to tell which app is highlighted. bluetooth headphones become disconnected every now and then. cant make your favorite app more accessible.. best part was the price!

Review from Samsung US
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