Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
577 ratings576 reviews
  1. 5 stars78% (448)
  2. 4 stars11% (62)
  3. 3 stars2% (11)
  4. 2 stars2% (10)
  5. 1 star8% (46)

Member photos

  • +287 images
Sort by |
Showing 291-300 of 576 reviews
Nov 4, 2025
Zaplet89
5 out of 5 stars review

Best Choice

[This review was collected as part of a promotion.] This is awesome. Works fantastically and so smooth. This up load machine is so big that can hold blankets and sweatrs all at the same time.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Oct 28, 2025
Greer5050
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] Love my new washer. Great features, lots of space , and clothes are always clean. Will never go back to a side loader.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Oct 29, 2025
Alla
5 out of 5 stars review

Washer with Super Speed Wash

[This review was collected as part of a promotion.] We like Samsung products, and this is our first Samsung washer. It's spacious, very stylish, runs quietly, and does a great job cleaning our clothes.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Nov 24, 2025
JACM
5 out of 5 stars review

Great washer for larger items

[This review was collected as part of a promotion.] The washer works great. Still investigating other features. Extra large capacity launders my King size comforters well.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Feb 28, 2025
RN
1 out of 5 stars review

Worst experience

I wish I could give 0 stars, but there's no option. My washer broke on the first day—it locked, and all my clothes got stuck. I requested service, but it has been a week, and no proper action has been taken. Please don't sell products if you don't have a good relationship with your vendors. When I call customer care, they don't provide proper answers, and sometimes they even disconnect the call. I wouldn't recommend anyone to buy major appliances from Sam's—it’s a mess when a problem arise.

Helpful?3J1FDKWCFLO513625457282
reply from Samsung

Hi there,We know how frustrating it is to have your washer door locked. We're ready to help find solutions.We shared a link below with steps you may do with your washer door being locked. Check the embedded words for more details.Samsung washer door is lockedhttps://www.samsung.com/us/support/troubleshooting/TSG01001983/We'd love to speak with you to provide more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)Please provide us with this reference number (1148524253) to help our team pull up your information when you message us.Thank you.-Kimberly

Aug 15, 2025
Car wash
5 out of 5 stars review

Amazing washer

[This review was collected as part of a promotion.] Ama@ing washet for my business. Gets the towels clean no matter the size load

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Sep 13, 2025
Katie
4 out of 5 stars review

Very good

[This review was collected as part of a promotion.] Very nice so far! Very excited, nice and quite, love the options and display

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Aug 12, 2025
CDubs418
5 out of 5 stars review

Washer works well.

[This review was collected as part of a promotion.] Works very well and I already enjoy my new washer!

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Aug 28, 2025
Alice
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] I love it it is so big inside love the color no agitator

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Aug 9, 2025
Mell
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] 1 yr only and the display not working. No electricity

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
reply from Samsung Care

Hi Mell, It’s definitely disappointing when something you rely on every day stops working after only a year. Let us help. I’ve shared a Samsung support link below that offers steps and resources that may help improve your experience. It includes helpful hyperlinks you can explore for more guidance: Samsung washing machine power issues: https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150328656 to help our team pull up your information. Leo