Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
577 ratings576 reviews
  1. 5 stars78% (448)
  2. 4 stars11% (62)
  3. 3 stars2% (11)
  4. 2 stars2% (10)
  5. 1 star8% (46)

Member photos

  • +287 images
Sort by |
Showing 121-130 of 576 reviews
Aug 15, 2025
RickP
5 out of 5 stars review

Great looking washer with plenty of features.

[This review was collected as part of a promotion.] Great capacity washer with smart features. Lots of cycles and settings for all types of fabrics. I just got this and am learning all the new features that my 9 year old Samsung washer didn't have. Like the see thru top and water feature.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Sep 15, 2025
mbrianp
4 out of 5 stars review

Impressive so far

[This review was collected as part of a promotion.] I really like this washer. Some of the reviews I saw claimed it doesn't clean well without the old style agitator but, that has not been my experience. Coming from that older type of washing machine, there is a learning curve on getting used to this newer machine. The preset options are very handy and easy to use. Plus you can change the water temperature on all of them (unlike the heat on the dryer). It's much larger than my previous machines and can even do king size comforters. Unless using Quick Wash, it is significantly slower than my previous machine, often needing 100 minutes per load. Overall though, I'm very happy with the purchase.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Aug 15, 2025
Angela
1 out of 5 stars review

Don’t buy this

Terrible product. It is really pretty- but we have had nothing but problems over the past year of ownership. When I pay the price you’re asking for, I expect a product that does not need to be seen by a certified repair person more than twice. It is still not working and I spend most of the day adjusting the load so that it can spin it dry- it’s primary job. Really disappointed, waste of money.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
reply from Samsung Care

Hi Angela, We understand how frustrating it must be to deal with ongoing performance setbacks—especially after investing in a product you expected to work reliably. It’s clear that the experience has been far from what you had hoped, particularly given the time and effort you've spent just trying to get basic functionality from your washer. At this stage, the most effective step would be to have a certified technician take a closer look in person. You can schedule an appointment through the following link: Repair Services: https://www.samsung.com/us/support/service/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1150413557 to help our team pull up your information. Leo

Sep 25, 2025
loopy778
5 out of 5 stars review

Great Top Load Washer

[This review was collected as part of a promotion.] I recently upgraded my washing machine after 25 years! I love how the Samsung washer is very easy and straightforward to use. I also love all of the different features that make it easy to know which wash option I want depending on the clothing load. I highly recommend this top load washing machine!

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Sep 18, 2025
MayB
1 out of 5 stars review

Does not agitate

I bought the Samsung model WA54CG7105AV with the agitator and the agitator does not agitate my laundry. Had 2 technicians come and say they’ve had customers complain about the same thing. But because I bought it 3 weeks ago thinking there was a problem with it that’s why I had 2 technicians come to look at it I am unable to return or get the product swapped. I am very disappointed and unsatisfied with this product and I was told there’s nothing anyone can do. So I have to deal with this washer that does not wash my laundry until I can save money to buy a new washer. This has been a total nightmare. Please save yourself and not buy the agitator one.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
reply from SEA Care

We understand the importance of a working washing machine in your household, MayB. Let us help you out. Please refer to the resources for solutions to your concerns with your washer. Please click the link and hyperlinks and watch the instructional video (if available) for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150774829, to help our team locate your information when you message us. Have a great day. -John

Sep 20, 2025
CJ52
4 out of 5 stars review

Overall review

[This review was collected as part of a promotion.] The washer has preformed really well. The only thing is drum are ( where a person puts the clothes) is a little too deep. Although it is an extra large capacity washer. Which is great for big and tall people.There are great features on the washer that will help out in the future.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Aug 19, 2025
aprshower
4 out of 5 stars review

Commercial clean

[This review was collected as part of a promotion.] My laundry room never looked better. I love the sleek clean design of my washer. The display is user friendly and easy to navigate. The upgrade with detergent and fabric softer tray is very nice and easy to clean. The internal water spot is awesome and convenient. Doing laundry is now a breeze. I love it. Only negative is the tub is so deep I have trouble reaching the bottom.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Sep 4, 2025
DMAC
5 out of 5 stars review

The Best Washing Machine I Ever Owned

[This review was collected as part of a promotion.] This washing machine is amazing. I love the fact that it's the Extra Large capacity model that can easy wash my comforters, rugs and sheets. It even let's you know the duration for the different wash cycles, I love the soft self closing lid, I love that it is super quiet when being operated. It has so many cool features. Samsung outdid themselves on this washing machine.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Nov 22, 2025
MPdS
5 out of 5 stars review

Speed, quality and quietness is impressive

[This review was collected as part of a promotion.] Very happy with the washer and dryer. Look wise, it looks compact vs the older washer and dryer I had but with the same loading capacity. I like the simple and easy to use, it is quiet and also having smart features that alerts you when the washer and or dryer is fine on your phone or smart watch is nice. Quick washing was nice to see, features that turn the appliances off when it is done is also nice, saving energy. I hope that these appliances can last at least 10 years, manufacturers nowadays do not make appliances to last longer unfortunately, it is across the industries.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282
Sep 12, 2025
Anonymous
5 out of 5 stars review

A very good Samsung top load washer

[This review was collected as part of a promotion.] The top load washer is very good. It is very quiet when in operation. It is gentle in it's operation. It has many settings for the wash cycles and very easy to operate, It also looks good. We are very happy with this purchase.

Review from Samsung US
Helpful?3J1FDKWCFLO513625457282