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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars
1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)

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Showing 81-90 of 606 reviews
Jun 28, 2021
Wes D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing chair

Finally found a chair that fits my tall frame, is comfortable to the point i wish I had 4 more of these, and I can actually enjoy sitting in. I literally have no cons about this chair after owning it for about a month. Out of the box this is super easy to assembly by hand without the need for tools as they say.

Helpful?2T7ODVWZMIPF13624717964
Oct 10, 2020
Kelly
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent chair & Easy assembly

This is the second one of these that we purchased approximately a year apart. The chair is very comfortable and easy to assemble. The first one we got is still in excellent condition. When we recieved the second one you could then tell how much the padding had sunk. It is still comfortable but surprising how much it sunk in. I would still buy another one. The construction is very good and easy to use.

Helpful?2T7ODVWZMIPF13624717964
Jan 14, 2021
Sam
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

La-Z-Boy Alston B & T Exec Chair

I have had this chair for about a week. It was fairly simple to assemble. Would suggest getting another person to help set the chair seat/back assembly onto the bottom wheels assembly. I bought this chair to use with my home computer desk. I selected this chair due to the high weight limit. To soon to say it is holding up. My only complaint with the chair is that the back is not adjustable. It tilts slightly back. When working on a computer, you need a chair back to support your back. This one will not. Other than that, the seat and back cushioning is soft and plush. I bought this chair while it was on sale and I feel I paid a fair price for it and it is worth the money.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

I'm sorry you are having that problem. Please make sure the knob is facing foreword and when you loosen that knob it releases the tension from the chair so you can recline.

May 6, 2023
Chuck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable large office chair -- sturdy

Easy assembly, strong and comfortable. I wish the arm height was adjustable. After assembling and using for a few days, I voted with my wallet and bought a second one for my home desk. My wife has taken it for her use. Thinking about a third. If I knew any little kids nearby, the box each comes in would make a sturdy indoor playhouse/fort/castle before recycling.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair and hope you find some kids to make that box castle/fort! That sounds AWESOME!! We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Nov 28, 2022
ben
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Sore back from use.

Chair is not very comfortable, seat is hard and causes my lower back to ache after use. I sit in the chair ay my computer and watching tv for 5 to 6 hours per day. I get up every hour to stretch and walk so as recommended but still get a stiff and sore back. The seat could use more padding.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Hello, we are sorry to hear that the chair is not as comfortable as you expected it to be. We value your comments as we are always looking to improve our products and are interested in further assisting you. Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Dec 27, 2021
JoyBot
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Chair

Very pleased with this office chair!!

Helpful?2T7ODVWZMIPF13624717964
Mar 13, 2023
Mud
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Scuff

Back scuffed in one spot, didn't feel like repacking it

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

I am sorry to hear that your chair arrived damaged. Please reach out to our customer service department at 800-379-9773 and we can place a warranty claim for replacement parts to be sent to you.

Oct 9, 2021
Private
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Much Needed Office Chair!

Great Chair! Perfect for me!

Helpful?2T7ODVWZMIPF13624717964
Sep 15, 2021
Tubesteak
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor quality

Cheap quality! Chair seat sits crooked leaning towards the right. Returned immediately

Helpful?2T7ODVWZMIPF13624717964
Jul 14, 2021
Phi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Deal Shopper

Ship on time and easy to installed with no tool needed as described.

Helpful?2T7ODVWZMIPF13624717964