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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)
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Showing 281-290 of 606 reviews
Jul 24, 2020
Vicky
4 out of 5 stars review

Verified Purchase

Nice chair.

Bought this chair for my husband. It is nice and big. He loves everything about it except one of the adjuster arms keep hitting his leg.

Helpful?2T7ODVWZMIPF13624717964
Nov 17, 2020
Russ
5 out of 5 stars review

Verified Purchase

La-Z-Boy Desk Chair

We put together in about two or three minutes and it is extremely comfortable. The casters seem very smooth.

Helpful?2T7ODVWZMIPF13624717964
Jan 21, 2022
Truette
5 out of 5 stars review

Verified Purchase

Great chair

Best office chair we have had for the money. Look good in the office and were very simple to put together.

Helpful?2T7ODVWZMIPF13624717964
Oct 2, 2021
Jerry7
4 out of 5 stars review

Verified Purchase

Big and comfy

Big and comfy at a great price, but wont lower. As far as it should. Also controls feel cheap not like a real lazy boy chair.

Helpful?2T7ODVWZMIPF13624717964
Mar 30, 2022
Jim K
4 out of 5 stars review

Verified Purchase

Great chair for an XL person

Nice, comfortable chair. Great price, maybe I should have gone with a regular size as it is large! No issues, a quality piece of kit!

Helpful?2T7ODVWZMIPF13624717964
Nov 23, 2021
Unhappy Customer
1 out of 5 stars review

Poorly built! Warranty is false!

This chair isn't even two years old. Faulty shocks, chair leans right, push button lock system is a joke and has torn out on both sides. Lazyboy will not honor 10yr warranty except for the air shock.. which still leaves the chair useless!

Helpful?2T7ODVWZMIPF13624717964
Apr 18, 2022
Fed Up
1 out of 5 stars review

Cheap - misleading warranty offer

Bought a version of this chair manufactured my True Innovations. The seat back has broken from arm twice. They now says the warranty is only 1 year. Misleading warranty claim. Don't waste your money.

Helpful?2T7ODVWZMIPF13624717964
Jun 14, 2020
heartbeat38
1 out of 5 stars review

not worth the money

Not really a big and tall chair. Very uncomfortable for me a big and tall man. No support for your neck and the seat depth so shallow feels like your going to slide out the front at anytime.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

I'm sorry you are having that issue. Make sure the knob is facing toward the front of the chair. If that's not working, it sounds like you need a new seat plate. Please contact us at service@trueinnovations.com or call us at 800.379.9773 so we can help you out.<!--[if ReviewResponse]><![endif]-->

Apr 6, 2022
TomR
3 out of 5 stars review

Fat Man Friendly

I'm 315 with big legs and hips and this chair is perfect. I'm 6'4 and I'm able to rest my head back against the high back rest. No squeaks and took my 5 minutes to put together. Happy!

Helpful?2T7ODVWZMIPF13624717964
Mar 27, 2023
Joe R
1 out of 5 stars review

Verified Purchase

No back support

Thought that getting a major brand name would assure years of solid comfort. However, this chair has Zero lumbar support! Makes sitting for extended periods of time very uncomfortable. Sorry to say that this item was returned back to Sam's Club.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Hello!Thank you for leaving a review! I am sorry to hear you are experiencing an issue with the lumbar support. If you require assistance with a warranty claim, please contact us at service@trueinnovations.com or call us at 800-379-9773. We look forward to assisting you.