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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars
1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)

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Showing 281-290 of 606 reviews
Aug 27, 2019
Gumby
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Chair

I needed a new chair for my office. Saw this online and read all the reviews. Great chair and very comfortable

Helpful?2T7ODVWZMIPF13624717964
Apr 13, 2023
Joanna De Leon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Chair!

Very comfortable, we had purchased the regular version of this chair but the back was too short for us, the big and tall version was perfect!

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Thank you for your review. We are so happy to hear that the big and tall chair was a good fit for you. Please let us know if you need assistance in the future at 800-379-9773.

Nov 18, 2021
KAJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Office chair

Very comfortable. It was easy to put together. I'm sure I'll get many years use out of it. Glad I decided to buy. Shouldn't have waited so long.

Helpful?2T7ODVWZMIPF13624717964
Aug 24, 2019
caroll
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Chair

It's a good sturdy chair and well worth the money. The downside is that, like most chairs, it sits lower than I'd like.

Helpful?2T7ODVWZMIPF13624717964
Jun 27, 2020
WFM Newbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Purchase

The chair is great quality, sturdy and con easily accommodate big and tall. Great for my new home office.

Helpful?2T7ODVWZMIPF13624717964
Mar 27, 2023
Joe R
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No back support

Thought that getting a major brand name would assure years of solid comfort. However, this chair has Zero lumbar support! Makes sitting for extended periods of time very uncomfortable. Sorry to say that this item was returned back to Sam's Club.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Hello!Thank you for leaving a review! I am sorry to hear you are experiencing an issue with the lumbar support. If you require assistance with a warranty claim, please contact us at service@trueinnovations.com or call us at 800-379-9773. We look forward to assisting you.

Apr 6, 2022
TomR
3 out of 5 stars
3 out of 5 stars review

Fat Man Friendly

I'm 315 with big legs and hips and this chair is perfect. I'm 6'4 and I'm able to rest my head back against the high back rest. No squeaks and took my 5 minutes to put together. Happy!

Helpful?2T7ODVWZMIPF13624717964
Apr 18, 2022
Fed Up
1 out of 5 stars
1 out of 5 stars review

Cheap - misleading warranty offer

Bought a version of this chair manufactured my True Innovations. The seat back has broken from arm twice. They now says the warranty is only 1 year. Misleading warranty claim. Don't waste your money.

Helpful?2T7ODVWZMIPF13624717964
Mar 30, 2022
Edith
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

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Very easy to assembly but the first has one side lower than the other, we received the second but it has one broken part and the the leather too. So I returned both of them.

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Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Jun 14, 2020
heartbeat38
1 out of 5 stars
1 out of 5 stars review

not worth the money

Not really a big and tall chair. Very uncomfortable for me a big and tall man. No support for your neck and the seat depth so shallow feels like your going to slide out the front at anytime.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

I'm sorry you are having that issue. Make sure the knob is facing toward the front of the chair. If that's not working, it sounds like you need a new seat plate. Please contact us at service@trueinnovations.com or call us at 800.379.9773 so we can help you out.<!--[if ReviewResponse]><![endif]-->