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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars
1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)

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Showing 281-290 of 606 reviews
Apr 22, 2021
Reviewer name: Ashleylynn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So comfortable!

This chair exceeded my expectations! It is so sturdy and comfortable. Since I've been using this chair my back pain has disappeared.

Helpful?2T7ODVWZMIPF13624717964
Mar 18, 2022
Reviewer name: Kitkat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect office chair

Great chair. Easy to put together. Very roomy & comfortable. Love the higher back and padding is adequate.

Helpful?2T7ODVWZMIPF13624717964
Feb 1, 2021
Reviewer name: Trish1969
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable!

Very comfortable chair. My husband was able to put it together in just a few minutes without any problems.

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Jul 20, 2020
Reviewer name: Annie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Executive Chair

Comfortable chair, purchased for work. Liked it so well ordered two more for co-workers. Good quality leather. I would recommend this chair!

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Nov 17, 2020
Reviewer name: Blair
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

My review

Pretty good quality and can sit for long periods of time. Only wish the chair was adjustable for how vertical the backrest could be set.

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Apr 6, 2022
Reviewer name: TomR
3 out of 5 stars
3 out of 5 stars review

Fat Man Friendly

I'm 315 with big legs and hips and this chair is perfect. I'm 6'4 and I'm able to rest my head back against the high back rest. No squeaks and took my 5 minutes to put together. Happy!

Helpful?2T7ODVWZMIPF13624717964
Apr 18, 2022
Reviewer name: Fed Up
1 out of 5 stars
1 out of 5 stars review

Cheap - misleading warranty offer

Bought a version of this chair manufactured my True Innovations. The seat back has broken from arm twice. They now says the warranty is only 1 year. Misleading warranty claim. Don't waste your money.

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Mar 27, 2023
Reviewer name: Joe R
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No back support

Thought that getting a major brand name would assure years of solid comfort. However, this chair has Zero lumbar support! Makes sitting for extended periods of time very uncomfortable. Sorry to say that this item was returned back to Sam's Club.

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reply from True Customer Service

Hello!Thank you for leaving a review! I am sorry to hear you are experiencing an issue with the lumbar support. If you require assistance with a warranty claim, please contact us at service@trueinnovations.com or call us at 800-379-9773. We look forward to assisting you.

Mar 30, 2022
Reviewer name: Edith
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

file:///var/mobile/Library/SMS/Attachments/f1/01/8

Very easy to assembly but the first has one side lower than the other, we received the second but it has one broken part and the the leather too. So I returned both of them.

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reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Nov 23, 2021
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Poorly built! Warranty is false!

This chair isn't even two years old. Faulty shocks, chair leans right, push button lock system is a joke and has torn out on both sides. Lazyboy will not honor 10yr warranty except for the air shock.. which still leaves the chair useless!

Helpful?2T7ODVWZMIPF13624717964