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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 611-620 of 2,253 reviews
Feb 24, 2021
sandpiper5198
4 out of 5 stars review

Verified Purchase

Lots of Room!

[This review was collected as part of a promotion.] My 17-year old 2 door fridge went out. I had been looking at 4-door units for some time and the LG had the features I was looking for. Price wise, I decided against the quick entry door, and wish I had for convenience sake. But, this model is great. I have much more space, and it is easy to organize. Exceeds all my expectations.

Review from lg.com
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Sep 17, 2018
Mentally
4 out of 5 stars review

Verified Purchase

It's ok

[This review was collected as part of a promotion.] I love this refrigerator! It has everything I wanted the way I wanted it. It keeps all of my produce fresh and deli products at easy access. The right amount of ice made and loving having crushed ice.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 26, 2019
phondoctor
4 out of 5 stars review

Verified Purchase

Needs work.

[This review was collected as part of a promotion.] Not a bad start to using the refrigerator. The only change I would make is a better leveling system. With uneven floors I need leveling on all four corners of the unit. With only leveling units on the front, I can’t get a true level. Right side is low, and I have to put a wedge under the right side rear to make it level. You should consider adding leveling on the back side.

Review from lg.com
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Oct 10, 2021
57kirk
5 out of 5 stars review

Verified Purchase

Good So Far - A Warranty Problem and Fixed

[This review was collected as part of a promotion.] I've had this for about 4 years - I use it for a lot of my longer term storage of food, like wines and bottled water. The two freezer drawers are nice and big and very useful. This is what I really like. I don't have water connected to it, but again, it's the way I use it. I did have a recent warranty issue with the compressor and after working through the process, it got repaired and works like great.

Review from lg.com
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Aug 20, 2021
groden
4 out of 5 stars review

Verified Purchase

Overall an excellent refrigerator

[This review was collected as part of a promotion.] We bought this refrigerator when our other refrigerator unexpectedly failed. We chose this brand because of it’s high ratings with both JD Power and Consumer Reports. This is our first experience with an LG appliance. We love the spacious interior, shelf layout, LED lighting and overall design. The French doors and two-drawer freezer compartments are spacious and make food storage and access easy. Fingerprints are easily removed from the stainless steel exterior by wiping it with a microfiber towel, Very quiet operation. Deducted one star because the in-door ice maker holds only a small amount of ice. Also, the refrigerator temperature only cools down to 37-degrees when 34-degrees is selected on the front control panel. The freezer compartment temperature stays at 0-degrees as selected. It does do an excellent job of maintaining consistent temperatures in both the refrigerator and freezer compartments. The WiFi connectivity and LG phone app is useful to monitor energy use, provide diagnostics and other information. It would be much more useful if it would provide push notifications for abnormal temperatures or component failures. Overall we are very pleased with this purchase.

Review from lg.com
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Jan 3, 2021
trtiii
1 out of 5 stars review

Verified Purchase

Compressor failed after approximately two years

[This review was collected as part of a promotion.] Worked great until the compressor failed and unit would not cool, LG arranged for a repair but it took a week for the technicians to arrive. I anticipated the unit would last a lot longer trouble free than it did.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 17, 2022
Jim U
4 out of 5 stars review

Verified Purchase

Great Appliance From LG!

[This review was collected as part of a promotion.] We love our new LG French Door refrigerator! However, we are a little dismayed to find out the 'Smart' function doesn't operate on a 5ghz wifi system, only 2.4. We don't have the option to switch to 2.4ghz, so we can't access the smart functions.

Review from lg.com
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Feb 8, 2021
sandrinebudda
5 out of 5 stars review

Verified Purchase

Love my LG

[This review was collected as part of a promotion.] I got it about two weeks ago and I love it. So much space, the slim ice maker in the door is an absolute dream. The two freezer drawers was a must for me and add so much more space without visually losing what I have in there.

Review from lg.com
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Oct 1, 2022
Jenna99
3 out of 5 stars review

Verified Purchase

Great design, lots of space, poor quality

Love the big freezer drawers, lots of space in the fridge. You can fit anything in there including pizza boxes. Unfortunately, it's not built to last. Less than 4 years and the compressor died. We got it repaired under warranty but now I worry about how much longer it will last,

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Apr 25, 2022
Grandpa Bill Austin
5 out of 5 stars review

Verified Purchase

Happy Wife makes Happy Husband

[This review was collected as part of a promotion.] This refrigerator is so unbelievable…it sent me an email to tell me we had a power outage…Also told me when the ice was ready, and the kicker, it can tell you when your milk is going bad…this thing is amazing…Grandpa Bill

Review from lg.com
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