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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 611-620 of 2,263 reviews
Sep 20, 2025
Normal User
2 out of 5 stars
2 out of 5 stars review

JUNK

I’ve come to the conclusion that this refrigerator and most LG products are now complete trash I just can’t believe a few years into owning this refrigerator. The amount of things that have gone wrong with it or broken on it. The waterline constantly has a slow drip from the front of the roof refrigerator, Door seal has gone bad, constant state of inconsistent temperatures throughout the fridge, have already had to replace the compressor on it After a terrible experience with an LG washing machine and now this, I don’t think I’ll ever buy another LG product

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care

Hey there! We appreciate the feedback on your LG fridge. However, we want to try and give you a better experience with your LG fridge, leaving you trusting your kitchen's best friend with all of your meal storage! We want to see what repairs or even troubleshooting we can provide for your fridge. For the door seal and to look deeper into the drip you're mentioning from the front of the appliance, email us at LGdigitalcare@LG.sprinklrsupport.com with your model number and a few photos, and we can try and find the perfect replacements, repairs, and warranty information for us to help out! We look forward to hearing from you! ~ Ryan

Mar 6, 2021
mcy46
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everything I could want!

[This review was collected as part of a promotion.] We purchased our new French door, 2 freezer drawers LG refrigerator several weeks ago and I love everything about it. The door bins are perfect for organizing the jars that can clutter a refrigerator. The interior glass shelves provide excellent visual access along with convenient storage. I LOVE having two freezer drawers as they facilitate easy organization of frozen foods and quick retrieval. In short, this is the best, best, best refrigerator EVER and I’d happily give it 6 stars if I could!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 11, 2023
Lull57
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Fridge

Our new fridge was delivered about 2 weeks ago. We love the extra space it is providing us and the convenience provided with 2 freezer drawers. The only issue we have had is that the water dispenser sometimes drips. But is seems to be dripping less often as it gets used.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hi there. Thank you for your positive feedback on your new LMXS28626S 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator! We're delighted to hear that you're enjoying the extra space and the convenience of the two freezer drawers. Regarding the water dispenser, it's common for some initial drips when the water system is newly installed. As you've noticed, it typically improves with usage. If you ever encounter persistent issues, don't hesitate to reach out to our support team via our official social media channels @LGUSSupport on Facebook or X (Twitter) for further assistance or you may also visit this link to get a troubleshooting guide for your LG fridge water dispenser: http://spr.ly/6426u9ZPw. We're here to help!

May 30, 2023
Tiedyedvw
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great design

I like the LGs ice maker more than the S brand. They have a white seal that gets scuffed up and turns black in the store displays. No such seal needed on the LG. Little details like this can be seen throughout. Looked at dishwashers this weekend and found the same things. LG designs things much better.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 2, 2021
French Door Refrigerator
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really Digging this Refrigerator

[This review was collected as part of a promotion.] I like this refrigerator a lot. It has plenty of room and it looks good in my kitchen. I like the warning sound that tells you that one of the doors is left open. I also like that it has WiFi connectivity. Mine has 2 freezer draws and I wish they both had a light in them. Current only one has a light. It wasn't a deal breaker but would have been nice.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 17, 2019
AnujG
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Lots of space, keeps things fresh

[This review was collected as part of a promotion.] Pretty good in keeping things cool at all levels, including the door. The best feature is the the ice maker does not take up a whole door or half shelf. A single drawer is usually sufficient for refrigerator. I would have wanted the second drawer to be flex temperature. I am not sure what to do with the lowest drawer as it gets stuck if the doors are not open all the way. Could have added that to the fruit and veggies basket. Although 28 cu. ft. means there is sufficient space for most of the stuff

Review from lg.com
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Jul 20, 2019
barb98065
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We had this frig delivered this month and it is a high quality product that is almost perfect. There are two improvements that should be made to make this considered a 'perfect' product. The first change would be to improve the water filter. It does not do a great job of filtering out the chlorine taste from the water. The second change would be to place the handles to open the fruits and vegetable crispers on the top of the drawer instead of the bottom of the drawer as this is a very awkward location where the handles currently are located.

Review from lg.com
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Jul 27, 2021
Penny29
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool features, app & so much space!

[This review was collected as part of a promotion.] We’ve had it about a month & love everything about it. From the abundant space, alarm when the door is left open, sliding shelf for use with tall item storage - more handy & advanced features than I can even list. And the app is awesome! Highly recommend!

Review from lg.com
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Jul 29, 2019
BobandAlix
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really enjoying the new fridge

[This review was collected as part of a promotion.] We bought a new LG refrigerator with a see through right half door and two freezer draws. Are former set of a refrigerator only and freezer only pair of 16 cubic feet stainless steel had been our go to for the last 14 years but we thought we needed new, more efficient technology, and not as much space. We are just learning all the bells and whistles of the new LG and are looking forward to many years of service

Review from lg.com
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Feb 20, 2020
Dondadda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago and I am very happy with its performance. It has great features and lots of space for my everyday needs. It fits in perfectly with my other LG appliances. I am very pleased with my purchase.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621