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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 491-500 of 2,253 reviews
Mar 21, 2018
Deb22
5 out of 5 stars review

Verified Purchase

Love this refrigerator!

[This review was collected as part of a promotion.] Have had for a few weeks and am so happy we chose this model. Love all the features and the sleek design. Particularly happy with the produce drawers being much higher than in my last refrigerator. Can see what's in there without opening the drawer!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 17, 2019
Great Nana 2
5 out of 5 stars review

Verified Purchase

Best refrigerator we have owned

[This review was collected as part of a promotion.] We bought this refrigerator about 2 weeks ago. We are very pleased and definitely would recommend this product. The LG refrigerator is very spacious, plenty of room for everything. We love the 2 separate freezer drawers. Another feature that is great is the alarm the lets you know the doors are not closed tightly. We have 2 small children in our household and this feature is a big plus. We are extremely pleased with our purchase !

Review from lg.com
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Jun 13, 2018
Boosta Bear
5 out of 5 stars review

Verified Purchase

Love the design!

We’ve had the refrigerator for two weeks and we’re pleasantly surprised. The shelving and drawers in the refrigerator portion are well thought out. Plus, we really like the additional freezer drawer for the items we frequently use. The finish is beautiful too and appreciate no fingerprints. Nice workmanship.

Review from lg.com
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Jan 5, 2021
327guy
1 out of 5 stars review

Verified Purchase

Would NOT buy again

[This review was collected as part of a promotion.] We wanted black stainless and found this to be a good option. It was also recommended. We've owned this fridge for approx. 2 yrs now. We have had 2 problems that required service. The first one happened while under manufacturers warranty. The 2nd was outside the manufacturers 1 yr limited warranty. Luckily, we had the extended warranty. That said, I find it sad and ridiculous that a unit like this has had multiple problems so early in its life. And had we not spent extra money, it would have cost us more to repair. I will add that I do not care for how the door slams. This was not the case when we looked at the floor model. I am told, due to the extra weight from items in the door compartments, its the way it is. This is more of an annoyance. We purchased a complete set of LG kitchen appliances and have had repair problems with 3 of the 4 appliances. It has been a struggle getting them repaired and I've lost interest in LG products. They also have a technology in the appliances called LG ThinQ, which is supposed to diagnose your appliances. I've yet to have this work when I've had issues with the appliances. It is completely useless and I see it only as a marketing scheme that plays on consumers piece of mind.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 29, 2022
peter blumenauer
1 out of 5 stars review

Verified Purchase

Meeh, not great

I bought this refrigerator a little less than four years ago. After three months the icemaker on the door started to leak. It's a poor design and it just doesn't stay cold enough so the ice gets frozen in the icemaker and drains water all over the kitchen floor. To add injury to insult, the compressor went out for weeks ago an LG's customer service is horrible. Looks nice, performs poorly. Avoid this at all costs

Review from lg.com
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reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Aug 22, 2022
Satun56
5 out of 5 stars review

Verified Purchase

Impressed

We bought this over two weeks now and are very happy so far. Hums quietly, water and ice flowing nicely. We love the ergonomic design. The Thin Q app and connection was a breeze. My wife left the door open for just a bit too long and a pop-up appear on my computer. I was pleasantly surprised. Also outstanding were the delivery and installation. The guys were efficient. Wow!

Review from lg.com
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Aug 2, 2021
bm437
2 out of 5 stars review

Verified Purchase

Disappointed with LG

[This review was collected as part of a promotion.] This was my 3rd replacement refrigerator and even that didn't work properly from the beginning. We initially couldn't get ice and the refrigerator made odd noises and the interior light kept blinking. At the end of 2 weeks, the freezer was no longer working and the whole refrigerator was about to die. A new brain had to be installed and now it is functioning properly.

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Dec 23, 2023
GW1952
4 out of 5 stars review

Verified Purchase

Nice Appearance

I bought this when we moved into our new house four years ago. It fit the allowed space and we have owned LG Refrigerators before, The ice maker and water dispenser are not as good as in previous refrigerators. The bearings went out in the motor that releases ice and the flap that keeps the ice leaks. It’s under warranty and is in the process of being repaired.

Review from lg.com
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Aug 26, 2022
FrankieboyLI
5 out of 5 stars review

Verified Purchase

Excellent Refrigerator

I have had this for about 3 weeks now and can honestly say it's the best refrigerator I have ever owned. The best thing about it is the deep door shelves. The deepness of the door shelves causes the shelves in the main part to be shallower. This means they are just deep enough that things don't get lost in the back of the shelf. The in door ice maker is another great feature. My old fridge had an ice maker that took up way too ,much room in the main fridge. Dual freezer drawers make is almost impossible for things to get buried in the freezer. All in all a very well thought out design.

Review from lg.com
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Feb 25, 2020
gcavener
4 out of 5 stars review

Verified Purchase

Lots of flexible storage. Messy ice dispenser.

[This review was collected as part of a promotion.] This is a replacement of a 28 cu ft. LG French door unit we bought 5 years ago. The second compressor died and a warranty repair wasn't possible because the first replacement resulted in some copper lines being too short for another repair. $2500 refrigerator lasted 5 years. The old unit had two icemakers, but the new one just has one. I hope it wasn't a mistake buying another LG. Keeping our fingers crossed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621