Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
Write a review

Customer photos

Sort by |
Showing 481-490 of 2,253 reviews
Apr 16, 2022
Ct1968
2 out of 5 stars review

Verified Purchase

Reduced features from 5 years ago

[This review was collected as part of a promotion.] I had an LG French door refrigerator in Cleveland Ohio I bought 7+ years ago and loved it. Left it when we sold the house and moved to Florida. It ran perfectly so bought another LG a year ago and been service twice and wAiting on parts repair the freezer,

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Clyde we sincerely hate to hear this and apologize for the delays. Thank you for this feedback.^Sandy

Sep 25, 2019
Captainlou
5 out of 5 stars review

Verified Purchase

Wow!! Tons of space

[This review was collected as part of a promotion.] I’ve had this fridge for about a month now. Surprisingly my family of 4 have not run out of ice which was my biggest concern with the size of the ice maker! Fridge looks great and is very quiet! I don’t know why I waited so long to purchase! I’m a big fan!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 13, 2021
Uiop
2 out of 5 stars review

Verified Purchase

Build quality excellent; poor design

[This review was collected as part of a promotion.] Quality: Sturdy, eg nice handles. Keeps temps very well. Ice maker is reliable. Running noise is average; ice maker dispenser makes funny sounds Volume: Less volume than others of this size. Two-drawer freezer is a convenience, but at the cost of storage volume. Overall design: Poorly thought-out: Need to open both doors in order to use right-hand bin. Need to open both doors Wide to use (very) shallow bottom drawer. Overall, an annoying design.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Dec 9, 2023
Frank1000
2 out of 5 stars review

Verified Purchase

Potential but defective

[This review was collected as part of a promotion.] The design is wonderful but the refrigerator has been nothing but trouble. We've had 3 ice makers, a replacement refrigerator and now a dead compressor, all in 4 years. The fact that these are warranty covered problems does not compensate for being without a working product for 9 days over Thanksgiving!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. We along with the community appreciate your kindness in sharing today. ~Tanisha

Sep 21, 2022
kamh
5 out of 5 stars review

Verified Purchase

Spacious, sleek design

Love that the entire fridge allows for storage. The ice/water dispenser is within the door and do not cut into the fridge space. The double freezer drawer option works great for several needs. The only thing I'd change is for the deli drawer to be split like the fruit/veggie crispers are so you don't have to open both doors to access.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 1, 2022
gregs75
5 out of 5 stars review

Verified Purchase

Excellent Refrigerator

[This review was collected as part of a promotion.] We’ve had this fridge for a couple of weeks and it is fantastic! The ice maker is small but it makes ice like a champ! It is well lit and items can be seen easily. Great design and the placement of the filter is great engineering. The non finger print finish is awesome!. Great job folks!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 19, 2021
Need water filter fixed
4 out of 5 stars review

Verified Purchase

Love it but the water filter is difficult

[This review was collected as part of a promotion.] Absolutely love it, except when we went to change water filter. It was impossible and has been leaking.1st available LG was a week out. We are still waiting. Would recommend if not for the water filter being too difficult

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 4, 2021
Cherlyn
5 out of 5 stars review

Verified Purchase

Extraordinary Fridge

[This review was collected as part of a promotion.] Seriously happy we have this refrigerator! Have had it now for a couple weeks and couldn’t be happier with it. It has tons of space. The ice maker is great and the dispenser even fits all of my tall mugs. It doesn’t get fingerprints either! The freezer has two compartments and easily fits all of the meats and other freezer items. The bottom and has a separator that I use to organize frozen meats and the top holds all of my smaller items, like ice cream.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 7, 2024
BossS02
3 out of 5 stars review

Verified Purchase

If you want to replace compressors then buy lg

[This review was collected as part of a promotion.] This is our second LG fridge. Just last month the compressor went out. The fridge before that same issue. Seems like the compressors are not built to last. We had a company replace this compressor. I'm not optimistic it will last.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there. Thank you for taking the time to share your experience with us, and we appreciate your feedback. We understand that you have had issues with the compressor in your LG fridge, and we're sorry to hear about the inconvenience this may have caused. Our goal is to provide you with reliable and long-lasting appliances, and we're sorry to hear that you're facing this issue for the second time. Our team is constantly working to improve the quality and durability of our products. We appreciate your feedback as it helps us identify areas where we can make further enhancements. If you require any further assistance or have any additional concerns, please feel free to reach out to our social media support team at @LGUSSupport. They will be more than happy to assist you. `Liz

Jul 23, 2018
Peter84737
5 out of 5 stars review

Verified Purchase

Well designed space

[This review was collected as part of a promotion.] My wife and I bought this fridge 2 months ago and have been pleased by its capacity - shelf space, door space, and freezer space - and by its sleek, simple look. While this is a great fridge, it does have a few deficiencies. First, the left hand door slams shut with a rather violent thud if you don’t guide it closed. This is a result of the ice maker being in the door and how heavy that door becomes when full of ice. We like the ice maker in the door because it allows for a large fridge interior with symmetric shelving, but that door needs more resistance on the hinge. Secondly, you can’t dispense ice or water while either of the 2 doors are open. Lastly, the water dispenser could be a bit faster. Overall it’s a great fridge.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621