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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 271-280 of 2,253 reviews
May 13, 2021
Handshoe78
4 out of 5 stars review

Verified Purchase

Great Fridge With Amazing Features

[This review was collected as part of a promotion.] My husband and I enjoy this new technology that is included with this new fridge. Everything is pretty amazing since we switched from a old style stand up double refrigerator. There is so much room inside the fridge for bottled water, groceries, condiments, and 4 gallons of milk. I enjoy the slide out tray for storing/defrosting meat products to.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 3, 2023
SammyC13
5 out of 5 stars review

Verified Purchase

Great fridge space

[This review was collected as part of a promotion.] I love the amount of space inside the fridge. The bottom drawer in the main compartment is such a bonus. Plus being able to slide a shelf out of the way is also very nice. Having two drawers for the freezer helps keep everything organized too.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 11, 2022
mmb55
5 out of 5 stars review

Verified Purchase

Very good features

[This review was collected as part of a promotion.] I bought one three months ago. Within two weeks I got the temperature control issue. The refrigerator section was freezing. I lost lots of vegetables and fruits. LG rep recognized the problem through thinQ and called me about the issue. They replaced the old one with a new one.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 16, 2023
Tino B
5 out of 5 stars review

Verified Purchase

Good quality refrigerator, hope it lasts!

Bought this refrigerator about 3 weeks ago and so far all seems to be working fine. Both the refrigerator and freezer seem to be keeping the set temperature. The refrigerator is very quiet and the icemaker and water dispenser work as expected. Only issue we have is that the second shelf the one that can be open/close to allow for tall items when closed it doesn't stay closed all the way. from time to time it opens or slide back 1/2 way. I will contact LG to see if we can get a replacement part

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

May 7, 2021
NewEngland Guy
1 out of 5 stars review

Verified Purchase

Worked great until the ice cream melted

[This review was collected as part of a promotion.] Refrigerator keeps my beverages slightly cool. Freezer doesn't freeze ice cream after 6 months. Ice maker makes ice but doesn't drop it. Been broken for 3 weeks so far. Everything else about this refrigerator is excellent.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 24, 2023
Garbona
4 out of 5 stars review

Verified Purchase

Nice refrigerator

I bought the refrigerator a month ago so I haven't had a lot of time on it. Overall I am very satisfied. There are two things I have noticed. The first is that all of the ice cubes freeze together. You have to remove the ice container from the door and empty it out. The second item is that you have to press the water and cubed ice several times in order for them to dispense

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from social/LG

Thank you for sharing your open feedback regarding your LG Refrigerator, and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha

Dec 11, 2021
MMyork
5 out of 5 stars review

Verified Purchase

Great features!

We’ve had this fridge about 3 mos. It’s everything you could want in convenience, functionality, sleekness. everything in the refrigerator section is easy to see and at my fingertips. The freezer holds more than my top mount and is also easily accessible. Glad we purchased LG

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 18, 2022
Oliviasdads
5 out of 5 stars review

Verified Purchase

Love the features!!

[This review was collected as part of a promotion.] We purchased our refrigerator three years ago and were sold on the features immediately, we can adjust the coolness, adjust settings for different foods along with monitoring the energy used, there is also a self diagnostic feature that’s useful.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 8, 2022
Nanad43
5 out of 5 stars review

Verified Purchase

Double freezer

[This review was collected as part of a promotion.] We bought this refrigerator a few years ago.I love the double freezer. I had a problem with the left refrigerator door not closing properly. I called LG and they were able to get me a new part to fixed the problem. They were more than accommodating in helping solve the problem. Great customer service. I will definitely buy another LG refrigerator again.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 9, 2018
DonPB
4 out of 5 stars review

Verified Purchase

Good features but less space than I expected

[This review was collected as part of a promotion.] Bought it several months ago. Had to look up how to turn off the icemaker and realized I had not sent in my registration. It has been working well, but it has less space than I realized in both fridge and freezer drawers. Icemaker was not connected because our tap water here is terrible.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621