Thank you for taking the time to share your feedback about your LG LMXS28626D. It's sad to hear that you are experiencing issues with the fan. We understand the importance of providing high-quality products and excellent customer service. Please don't hesitate to send a direct message to @LGUSSupport on social media. We're here to help and look forward to hearing back from you soon. ^Con

Hi Bibsie, thanks for reaching out and sharing your experience with the LMXS28626S refrigerator. This model features LG’s Smart Cooling system, designed to maintain consistent temperatures and long-term reliability. If the unit isn’t operating as expected, here are a few steps you can try: ⦁ Check for airflow blockages: Ensure vents inside the fridge and freezer aren’t obstructed by food items. ⦁ Inspect door seals: Make sure the doors close securely and the gaskets are clean and intact. ⦁ Verify temperature settings: Recommended settings are 37°F for the refrigerator and 0°F for the freezer. ⦁ Clean condenser coils: If accessible, remove any dust buildup to improve cooling efficiency. ⦁ Listen for compressor activity: The compressor should cycle periodically. If it’s silent or running continuously, it may need attention. You can find additional troubleshooting guidance here: https://www.lg.com/us/support/help-library/refrigerator-is-not-cooling--20153117961872 If the issue is still present, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look. ^Rich

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Hello. Thank you for sharing your experience with your LG Refrigerator. Your note about the compressor failure after four years and the resulting food loss is important, especially when reliability is a key expectation for refrigeration. For reference, you can explore LG refrigerator support and warranty coverage details here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this compressor failure and cooling loss issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

This doesn't sound right. The LMXS28626S does have an ice and water dispenser. Please give us the opportunity to assist you by contacting LG Customer Support via any of the following options: Phone: 1-800-243-0000 LiveChat or Email: www.lg.com/us/support/chat-and-email-information Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/