We would be happy to help you, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer

Glad to hear you've loving the Print Proof Stainless Steel Appearance option finish. #LifesGood when your sleek, modern color finish on your fridge not only looks good but prevents smudges from fingerprints. Should you need support, don't hesitate to contact us via chat or phone support. Information for these support options can be found here: https://www.lg.com/us/support/contact. ^Chris

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane