Hi Beanniel. We're sorry to hear about the issue you're experiencing with your LG refrigerator model LMXS28626D, where the ice water and ice dispenser won't shut off and keep running constantly, causing spills. Please know it's important to get this addressed promptly to prevent further damage. We recommend reaching out to @LGUSSupport on social media or contacting LG's customer support directly for immediate assistance and resolution.Meanwhile, you can find helpful information and troubleshooting tips for your unit by visiting this link: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-water-or-ice-continuously-dispensing--20150374356629. ^Win

We’re so glad you had a great experience using the LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626D. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thank you for choosing LG and Thank you so much for taking the time to leave us a 5-star review. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane