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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,301 ratings2,264 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (469)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 1,291-1,300 of 2,264 reviews
Sep 3, 2021
Dogbert
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great features, quality is questionable.

Purchased this refrigerator in March 2021. In June it stopped making ice. Repair guy said the icemaker had to be replaced. Waited 3 weeks, finally repaired. Can't give a higher rating until I see how long this one lasts...

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 28, 2024
Pat 21
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] I bough this 9 months ago. Like the features especially the large drawer for meats and cheese. I also like your can put appetizers trays in there after you prepare it. Great feature

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hello Pat, thank you for sharing your experience — we understand how helpful the right layout can be in a busy kitchen. It’s great to hear your LG 28 cu. ft. 4‑Door French Door Refrigerator LMXS28626S has been a strong fit, especially with the large deli drawer for meats, cheese, and even appetizer trays. That flexible storage space is designed to make everyday prep and entertaining much easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Feb 21, 2021
ctyboy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Problems

[This review was collected as part of a promotion.] My second lg frig waiting a month for a second repair part to fix this new unit freezer not cooling to make ice and tp deep freeze items on freezer compartments

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 29, 2023
Lu77
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Vert disapointing refrigerator

I bought this refrigerator 2 and 1/2 years ago and the fan motor stopped working. At this point it won't make ice cubes and will not dispense water. I'll probably never buy another LG product of any king.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there, we see your experience has fallen short of what we strive for at LG. Let's make Life's Good in your home again! Please send us a private message on our socials, @LGUSSupport, so we can look into your details. In the meantime, check out this helpful link on troubleshooting your ice and water dispenser. http://spr.ly/6427ul0tv ~Tegan

Jan 24, 2021
lilly1402
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great feature

[This review was collected as part of a promotion.] I bought this October 1, 2020 and did not received it till December 21st. I am so glad I waited I love my refrigerator. It cleans beautiful no finger printed and makes ice constantly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 31, 2018
Javiercardona
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

spacious!!!

[This review was collected as part of a promotion.] We were in need of more space and I got it. The only issue is that we need to push the door to close it, but it has an alarm for it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 15, 2022
AllyB504
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent All Around

[This review was collected as part of a promotion.] CS was awesome in helping diagnose the prob and working with our schedule to get a tech to our house to repair. Repair man was amazing and got it fixed quickly

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 24, 2022
CCVZ
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ice maker

[This review was collected as part of a promotion.] Within 10 months the ice maker stopped working and the unit isn’t cooling properly. Probably the compressor. Not impressed.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Thank you for taking the time to review our product. We hate hearing you are having an issue with your refrigerator. Your feedback is especially important to us please rest assured that your concerns will be shared with our marketing and product teams. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We apologize for any inconvenience this has caused. ^Daphane

May 15, 2022
CWhite1
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

2 months and a broken ice maker

[This review was collected as part of a promotion.] I have owned it two months and the ice maker doesn’t work. They sent a parts changer to repair it and it still doesn’t work.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We hate to hear this and thank you for your feedback. We do see you are scheduled for the tech to return. We hope you can get this repaired for you.^Sandy

Dec 3, 2021
Mouse with no ice
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Looks great But!

[This review was collected as part of a promotion.] Yes I. Love the looks but after 4 weeks the ice maker stopped working. Not a Big deal but I paid for it and it should work. STILL waiting for parts.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane