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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 1,281-1,290 of 2,253 reviews
Sep 18, 2021
Daya15
5 out of 5 stars review

Verified Purchase

Perfect for our family

[This review was collected as part of a promotion.] Bought this for our new home. It’s exactly what we needed. The freezer drawers are deceptively spacious and the refrigerator has the perfect amount of space for our family of 5

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 19, 2023
Pedro Gar
5 out of 5 stars review

Verified Purchase

Excellent look.

[This review was collected as part of a promotion.] I bought a few LG appliances some time back and I am very satisfied with the product and highly recommend.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 5, 2021
Amylc
5 out of 5 stars review

Verified Purchase

Love the refrigerator

[This review was collected as part of a promotion.] I love the space in the refrigerator. One of the door shelves came broken, called customer service which was easy and I have a new shelf on order. The freezer is smaller than what we had before.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 1, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Broke in less than 6 months

[This review was collected as part of a promotion.] Bought this new in July and it broke in Nov... My bill shot up 3x as the freezer didn't keep it cool enough... the compressor had to be changed and it was a hassle

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Your frustration is understandable Gaurav, and we apologize for the inconvenience this has caused you. Based on your case history, I will be able to send you a courtesy compensation check to help provide some financial relief. This takes two to three weeks to receive in the mail. Thank you for taking the time to share your feedback. ^Jennifer

Oct 20, 2022
LisaCmom
1 out of 5 stars review

Verified Purchase

Still NO ICE!!

[This review was collected as part of a promotion.] Sadly we bought this brand new fridge three weeks ago and it already needs a new compressor! How is that possible??

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 28, 2022
gio dog
5 out of 5 stars review

Verified Purchase

i love the ice maker & water on the door !!

[This review was collected as part of a promotion.] our new lg side by side is supper quiet .!!! we also have a lg in the garage ,thats how much we like lg s .

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 4, 2021
Howard 1
2 out of 5 stars review

Verified Purchase

Noisy

Had service twice and waiting for the third appointment. Apparently the fan had ice build up and makes a loud noise when it is on. They have replaced seals and put in a new board. Good for a couple months then starts squealing again

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Apr 7, 2019
Kadams
5 out of 5 stars review

Verified Purchase

Perfect for us

[This review was collected as part of a promotion.] I love this fridge. There is plenty of room for everything we need, plus some and the two drawer freezer is a great feature.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 7, 2019
Deb559
5 out of 5 stars review

Verified Purchase

Easy to use

[This review was collected as part of a promotion.] I purchased about 6 weeks ago and love it. Was very easy to use controls. I liked so well I just bought the lg dishwasher.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 19, 2023
LG Slimspace
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] This refrigerator is only four years old and it broke it's most vital part. I had to replace all the condiments in it. The repair was 3 days later.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.