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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,301 ratings2,264 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (469)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 1,191-1,200 of 2,264 reviews
Jun 15, 2021
BJoon
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It is awesome looking outside and well organized inside. But the ice maker was broken down in a five month and got fixed nicely by a nice repair person.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 20, 2024
Jamsak
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Enjoy the two compartments for freezer and cheese

[This review was collected as part of a promotion.] Bought this unit two years ago. The only problem would be the water filter install finally had lg install new filter head.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 12, 2022
tejas115
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent refrigerator

Overall an excellent refrigerator. Really happy with all the features. The ice maker and water dispenser are good and it's really quiet. Looking forward to enjoying it for a long time.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 9, 2021
DG011
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Save your $$

Was bought new before I moved into my new house. Unit is around 2 years old. Compressor has already gone out and was replaced. Still not freezing in freezer and ice maker isn’t working

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

May 24, 2022
kbm123
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE LOVE LOVE

[This review was collected as part of a promotion.] Truly love this new fridge. It's sleek, love the tall water dispenser a double freezer. Truly recommend this product. :)

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 14, 2018
Joannie65
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my new Refrigerator

I am quite happy with my new LG Refrigerator and I'm not sure why I took so long to buy it. Although it fits perfectly in the space where my other fridge was, it seems so much bigger and spacious in the inside. I just couldn't be happier.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 26, 2022
Patricia 100
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and great repair

[This review was collected as part of a promotion.] I have been very happy with my LG refrigerator And, was exceptionally pleased with the repair work the LG provided.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 12, 2024
Rd 25
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

RdBad

[This review was collected as part of a promotion.] This has been the worst refrig I have ever had Outside of doors peeled off, compressor went bad and ice and water have broken multiple times

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

We're sorry to hear that you've had such an experience with your refrigerator. It sounds like you've encountered several issues, including the doors peeling off, a bad compressor, and multiple problems with the ice and water functions. For personalized assistance, kindly send us a private message on our Facebook or X account via @LGUSSupport. We appreciate your understanding. ^Sam

May 13, 2023
Phyll777
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

I’m very happy with this fridge, the only suggestion I would give is the bottom pull out drawer should be two drawers, so you don’t have to open both doors to open it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

We’re so glad you had a great experience. It's our pleasure to provide the best product to our customers, and we're glad this commitment was reflected in your experience using the LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S. Thanks for choosing LG for your cooling needs. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Jun 6, 2022
Fridge owner 2022
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Compressor died

[This review was collected as part of a promotion.] The compressor on my fridge died after ~4 years of use. Warranty service was prompt and courteous, but failure still resulted in the loss of an entire fridge and freezer's worth of food.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy