Customer reviews for LG 28 cu. ft. French Door Refrigerator

Customer reviews for LG 28 cu. ft. French Door Refrigerator for

LG 28 cu. ft. French Door Refrigerator

Back to item details

4.1 out of 5 stars

stars2,289 ratings2,253 reviews

Write a review

Customer photos

Sort by |

Showing 1,051-1,060 of 2,253 reviews

Jan 20, 2022

PepeHP

3 out of 5 stars review

Verified Purchase

Defective Ice Maker

[This review was collected as part of a promotion.] Refrigerator is beautiful with some cool features but I've only had it for 6 months brand new when suddenly the ice maker went out.

Review from lg.com

Helpful?

reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 8, 2024

short24

1 out of 5 stars review

Verified Purchase

Ripp Off

I purchase this item in Aug 2018, In Dec 2023 the compressor went out. I was told that a class action law suit was brought against LG because they had rip the customers off.

Review from lg.com

Helpful?

reply from LG

Hi there. Thank you for bringing this matter to our attention. We understand that you encountered an issue with the compressor of your LG refrigerator. No worries, we'd be glad to accommodate you with this. We encourage you to reach out to our dedicated social media support team at @LGUSSupport. They will be more than happy to assist you with any questions or concerns you may have. `Liz

Jan 12, 2021

LGrocks

5 out of 5 stars review

Verified Purchase

Great Space

[This review was collected as part of a promotion.] I’m so happy that I bought this because my old fridge was dying & it didn’t have that much space like my new Fridge does...

Review from lg.com

Helpful?

Feb 15, 2024

ej2000

3 out of 5 stars review

Verified Purchase

details

[This review was collected as part of a promotion.] I had this fridge for 5 years the problem its has over freezing the fridge and the damper going out. Not only that you guy should update replacement part online , to make easy to replace...

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hi there, thank you for taking the time in leaving us a review on your refrigerator. We want to ensure that you get the proper assistance on the answer and we'd be more than happy to look into this. Send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony

Feb 2, 2021

Robno9

5 out of 5 stars review

Verified Purchase

Very Happy with the purchase

[This review was collected as part of a promotion.] We are very happy with the fridge. It has lots of space on the various shelves, drawers and doors. Would recommend this to anyone.

Review from lg.com

Helpful?

Sep 6, 2021

Bill 17

1 out of 5 stars review

Verified Purchase

This one was a lemon.

It lasted less than 2 years. Had at least 2 service calls done on it and it has been determined that it is un-repairable. Freezer is at 40 degrees and the refer at 50.

Review from lg.com

Helpful?

reply from LGE Social Media

Please contact LG Customer Support via private message with #VOC on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Mar 21, 2023

MNo1

4 out of 5 stars review

Verified Purchase

Beautiful

[This review was collected as part of a promotion.] Looks great. Love the ice and water. Freezer is smaller than I anticipated and frosts. So far not able to get service from LG

Review from lg.com

Helpful?

reply from social/LG

Thank you for taking this time to communicate with us about your concern. We'd love to know what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha

Jul 21, 2022

Anonymous

1 out of 5 stars review

Verified Purchase

Had it for 3 years and the compressor went out

[This review was collected as part of a promotion.] Will not purchase another one, the compressor went out and we only had it for 3 years, had to end up buying a new and different brand

Review from lg.com

Helpful?

reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us.^Sandy

Jun 30, 2021

Jnite69

3 out of 5 stars review

Verified Purchase

Great features and space for everything.

[This review was collected as part of a promotion.] Love all except Ice machine is still not working. Hopefully tech will have that fixed when he arrives Friday. So far support from LG has been very helpful

Review from lg.com

Helpful?

Aug 19, 2022

kooky_carol

5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] We are enjoying our new refrigerator. There is lots of room in it and very easy to keep things organized. We love our LG products, we also have a oven, microwave too.

Review from lg.com

Helpful?