Hi, Kenny Lou. Thank you for sharing your experience with your LG Refrigerator (LMXS28626S) model. It’s great to hear that the technician arrived on time, was knowledgeable, friendly, and even helped answer questions about your LG stove and washer. That level of support is exactly what we aim to provide. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

It means a lot to us that you shared your experience with us and the rest of the community regarding your LG refrigerator. We're sorry to hear about the issues with your appliance. Thank you for bringing this to our attention. Your feedback will not go unnoticed and will be considered for our future product development. Please send us a private message on Facebook or Twitter at @LGUSSupport, or call our service line at (800) 243-0000 and we'll be pleased to check what we can do to help. . -Cazz

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane