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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 1,041-1,050 of 2,253 reviews
Jan 9, 2023
Kenny Lou
5 out of 5 stars review

Verified Purchase

Great service

[This review was collected as part of a promotion.] Tech was on time, knowledgeable & friendly. Got our refrigerator back up & running & answered questions about our LG stove and washer as well. I would highly recommend them.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi, Kenny Lou. Thank you for sharing your experience with your LG Refrigerator (LMXS28626S) model. It’s great to hear that the technician arrived on time, was knowledgeable, friendly, and even helped answer questions about your LG stove and washer. That level of support is exactly what we aim to provide. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jun 15, 2021
BJoon
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It is awesome looking outside and well organized inside. But the ice maker was broken down in a five month and got fixed nicely by a nice repair person.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 19, 2019
Nina530
5 out of 5 stars review

Verified Purchase

Door shelves are large enough to hold half gallons

[This review was collected as part of a promotion.] I am well pleased with the design of the refrigerator. The doors and hold a number of half gallon containers.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 2, 2023
Sam Benk
2 out of 5 stars review

Verified Purchase

LG performance and repair

spent few thousand dollars to buy my LG fridge. The first time I had an ice maker problem , then a water leak and recently the linear compressor died.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

It means a lot to us that you shared your experience with us and the rest of the community regarding your LG refrigerator. We're sorry to hear about the issues with your appliance. Thank you for bringing this to our attention. Your feedback will not go unnoticed and will be considered for our future product development. Please send us a private message on Facebook or Twitter at @LGUSSupport, or call our service line at (800) 243-0000 and we'll be pleased to check what we can do to help. . -Cazz

May 6, 2023
curto
5 out of 5 stars review

Verified Purchase

fridge compressor

[This review was collected as part of a promotion.] 4.5 year old LG fridge compressor went out. After a local guy checked it out, he said to contact LG. We did, anda gut came out the next day and replaced it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jul 29, 2021
Vinds
5 out of 5 stars review

Verified Purchase

Great features!!

[This review was collected as part of a promotion.] I bought this a month ago. I love the way it reminds wen the refrigerator door is open for more than a minute. Also great storage space !!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 10, 2021
Zaz4833
5 out of 5 stars review

Verified Purchase

Lg fridge

[This review was collected as part of a promotion.] We bought this about four months ago it is awesome best thing we ever bought it’s like a Cadillac of refrigerators.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 21, 2021
JD998
1 out of 5 stars review

Verified Purchase

Doesn't hold up

[This review was collected as part of a promotion.] Bought this refrigerator 3 years ago. Freon leaked out doesn't cool any more. Day 26 without a refrigerator. Very slow to repair.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jun 6, 2018
Dtal
3 out of 5 stars review

Verified Purchase

Its ok

[This review was collected as part of a promotion.] 2 things that I've noticed..... the door with the freezer is super heavy so it slams shut. Also, my fault but I didn't realize the doors were not magnetic. So no hanging kids pictures.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 23, 2021
keith34
5 out of 5 stars review

Verified Purchase

Lots of great features especially the ice makere

[This review was collected as part of a promotion.] We replaced a smaller refrigerator and are pleased with the space especially the two freezer drawers

Review from lg.com
Helpful?6Y64GGUTQNK313624255621