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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 1,021-1,030 of 2,263 reviews
Oct 1, 2019
FYamy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Icemaker problem

Overall it's a nice refrigerator but the ice maker is horribly noisy, makes a very high pitched squeal when dispensing through the door. I suspect something is wrong with it which is disappointing in a brand new machine.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

We hate to hear that the ice maker on your refrigerator is noisy, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP

May 6, 2023
curto
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

fridge compressor

[This review was collected as part of a promotion.] 4.5 year old LG fridge compressor went out. After a local guy checked it out, he said to contact LG. We did, anda gut came out the next day and replaced it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Dec 24, 2022
Cantil
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Slow repair

I had a issue on a lg refrigerator 1f could not get water or ice tech came out could not repair and then made it worse going for a month with issue not very fun during holidays no ice or water

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Sep 28, 2021
Momster77
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Looks nice

[This review was collected as part of a promotion.] I don’t like how hard the left door slams and the delay switching between ice and water. Other than that I like it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 31, 2022
carebear67
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features!

[This review was collected as part of a promotion.] I bought this several months ago and have been very happy with the capacity and performance of the water filtration system.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 15, 2022
Narda
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] A little difficult on the phone but the technician was great, very knowledgeable, friendly very clean and organized.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 3, 2023
Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

this refig is only 4 years old and the compressor went out? this worries me! but once we got the delivery set up correctly after 3 or 4 phone calls, the repair guy was awesome!! Still can't get the invoice to submit my food loss

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We're sorry to hear this, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 18, 2022
Aramirezjr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Reliable and feature rich fridge

[This review was collected as part of a promotion.] We loved our last LG fridge and this one is no different. With features like wifi makes diagnostics and turning on the ice plus much easier.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 13, 2021
Lucille 22
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Huge refrigerator space !

[This review was collected as part of a promotion.] Enormous refrigerator due to icemaker (that works !) in the door. Double door freezer is a little smaller than our old Samsung but still capable for our lifestyle. Nice, quiet, accurate appliance.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 3, 2023
Billbrasel
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Problems

[This review was collected as part of a promotion.] The left refrigerator door makes a loud slam unless you hold it all the way shut The mid door crispers won’t open. There is nothing in the owners manual on how to get them to open.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hey there. Thank you for taking your time in leaving a review on the 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Anthony