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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Steam Clean for
Samsung 6.3 cu. ft. Freestanding Electric Range w/ Steam Clean
4.4 out of 5 stars
stars
435 ratings435 reviews
  1. 5 stars68% (295)
  2. 4 stars20% (87)
  3. 3 stars4% (16)
  4. 2 stars2% (7)
  5. 1 star7% (30)

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Showing 201-210 of 435 reviews
Sep 5, 2023
Reviewer name: Tori
4 out of 5 stars
4 out of 5 stars review

Fixed it myself. Code C-F2.

[This review was collected as part of a promotion.] Had this unit over a year. Then Two weeks ago the oven went out with code C-F2 and never came back on. I did some research including the troubleshooting per Samsung protocol. That didn’t work. My intentions told me to order a control board and install it myself. Now it works perfectly as it should.

Review from Samsung US
Helpful?5V68FRALMTMR13624255558
Jan 13, 2022
Reviewer name: Teacherreview
5 out of 5 stars
5 out of 5 stars review

I love the griddle in the middle

[This review was collected as part of a promotion.] We received this stove and it was easy to install. Just had to remove the old gas line. Hook up the new gas line and this one actually plugged in where my other stove did not. The install for the burners was easy with instructions. The griddle in the middle is the best part of the stove. I think I always had to use my own griddle and having it over two burners. Never really heat it up evenly. I especially like that I can remove the griddle for easy, clean and not have to bring my soap and water to the stove to clean it.

Review from The Insiders
Helpful?5V68FRALMTMR13624255558
Jul 12, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Heats up quick and cleans up easily!

[This review was collected as part of a promotion.] After my old over finally died I looked everywhere to find a new one. I am so glad I settled on the Samsung. I am very pleased with this item. It heats up fast and cleans up easily. It looks very nice and is the perfect size. Large!

Review from Samsung US
Helpful?5V68FRALMTMR13624255558
Jan 2, 2024
Reviewer name: Carol
1 out of 5 stars
1 out of 5 stars review

Do Not Buy Samsung

On the 4th of July 2023, just 9 days days before the range was three years old, the oven stopped working. I had the igniter replaced at my own expense. On Christmas Day 2023 the oven again stopped working. It appears to be the igniter again. I will not replace the igniter every 6 months, or on every major holiday whichever comes first. I would rather replace this lemon with a non-Samsung gas range!

Review from Samsung US
Helpful?5V68FRALMTMR13624255558
reply from Samsung Care

Hi Carol, We understand the importance of having a working oven especially if there's an occasion. We'd love to help you. On page 40 of the model's user manual link below, you can check the steps if the oven is not turning on.https://downloadcenter.samsung.com/content/UM/202309/20230920161254294/O_01._DG68-01341A-05_IB_FULL_EN.pdf We would be delighted to have a direct conversation with you to learn more about your concern with the oven in your Samsung range. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146705552, which will help our team pull up your information. ^Rainly

Dec 17, 2021
Reviewer name: Oforah1
4 out of 5 stars
4 out of 5 stars review

I recommend!

[This review was collected as part of a promotion.] I remember being suuuuper excited to get this stove! I've never had a stainless steel stove that has Wi-Fi and voice capabilities! The range is very modern and sleek looking. Matches my kitchen décor perfectly. Cooking on it is an absolute breeze because it holds space for plenty of pots/pans, heats food up quickly and even has a griddle in the middle. I don't use the griddle often because even though it's advertised as 'non stick,' I find it really hard to clean. Food gets stuck and baked on, requiring lots of effort and hard scrubbing to remove it. The oven is also difficult to clean and it makes me wish this model had the "self clean" option. The plug is also way too short for my kitchen, so I had to place an extension cord on the top shelf part of my stove in order for it to work. It's a bit unsightly, but I have no choice! The app is also slightly useless. I was hoping it would give me the option to start the oven from another room, but I can't. I 'd have to set the temperature through the app and press "start" on the range. Defeats the purpose because I still have to go into the kitchen, which is what the app was supposed to eliminate. A preheat button would have been nice too as I have to add an additional 30 minutes to cook time to allow the oven time to heat up. However, the beauty, technology and simplicity of this range certainly make up for it's cons. I can tell it'll last me a long time. Very impressed with Samsung and it's products!

Review from The Insiders
Helpful?5V68FRALMTMR13624255558
Dec 13, 2023
Reviewer name: Kevin97112
1 out of 5 stars
1 out of 5 stars review

Worst brand for appliances

(This review was collected as part of a promotion.) I refuse to buy another product by Samsung. It has been nothing but problems. I’ve needed to replace several of my Samsung appliances within three years. Many settings on the stove do not even work anymore.

Review from Caddle
Helpful?5V68FRALMTMR13624255558
reply from Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Nov 8, 2022
Reviewer name: coooking granma
5 out of 5 stars
5 out of 5 stars review

Glad I bought it!

[This review was collected as part of a promotion.] This range is fantastic. Burners heat fast and so efficiently that I can cook at a lower temperature level for less time to get same results as what my old range did on high heat. Oven is huge, and has more rack positions so can easily put in a large turkey as well as several other items to bake together. And with the steam clean function it is a "snap" to always have a clean oven. Only minor negative complaint I have is that with the electronic timer it is a little difficult to find the exact place to press to turn on and off. Sure glad I bought this wonderful range!

Review from Samsung US
Helpful?5V68FRALMTMR13624255558
Jan 28, 2022
Reviewer name: Liza67
5 out of 5 stars
5 out of 5 stars review

Best stove ever

[This review was collected as part of a promotion.] So far I have been using it daily and I have no complains. It heats up evenly. I have gas propane and we followed the instructions to the step on switching it over to be able to use it with our gas and it has been working wonderfully. The oven also works great. Love that it has an app that I can adjust the oven if I am outside and even turn off the oven from outside. It was a bit complicated to get the hang of the clock, but we figured it out. It also has a light switch to see the inside of the oven which is also very nice and bright. BTW, it came with all needed to make the switch to the gas propane. Had to change a few things on it. But it all came with it. I received this product at a discount in exchange for my honest opinion.

Review from The Insiders
Helpful?5V68FRALMTMR13624255558
Oct 31, 2022
Reviewer name: BettyCrocImNot
3 out of 5 stars
3 out of 5 stars review

It's a love-hate "relationship"

[This review was collected as part of a promotion.] I love how the stovetop's burners have two "settings" as to where you turn the knob one way, and the burner has one line of a heating element, or you turn the knob the other way and there are two lines of a heating element. As for the steam cleaning of the oven, I feel that this feature could have a little more heat to it being that I need to do it a few times to get stuck on food to loosen better nor am I crazy about having to pour 10 oz of water on the bottom of the oven for the steam feature to work. Also, the storage drawer is a joke. It's very small and meant only for cookie sheets.

Review from Samsung US
Helpful?5V68FRALMTMR13624255558
reply from Samsung Care

We're glad to be of service, Betty! Thank you for expressing your observation about the electric range. We highly recommend using exactly 10 oz. of water for the best cleaning results when steam cleaning. I have shared your model's user manual for more information about steam cleaning. Turn to page 39 for reference: https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf If you have questions or inquiries, please feel free to get back to us via the following options for assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145119976, to help our team pull up your information. Have a great day. ^Chrystel

Jun 5, 2024
Reviewer name: mstarrc
5 out of 5 stars
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] I love the sleep look of this stove. I have not used the steam clean feature yet but excited to. I do feel like they start button kind of confused me initially as I never had to press start on any other ranges. I also feel like the buttons are a little hard to press, but otherwise, I am happy with my purchase. I hope it lasts!

Review from Samsung US
Helpful?5V68FRALMTMR13624255558