Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage forMember photos









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People with hip and lower back pain
I bought a split king . This frame fit right into my exting bed replacing the box springs and it had connection parts that allowed the split frame to work as one unit so I got to use my existing soild king size foam matress. The best mind blowing thing is how sleeping in the zero gravity setting was total game changer for my lower back and hip issues best painless sleep Iv had in year. The only bad thing I can say is I wish I would have bought it sooner.
Members Mark Premier Adjustable Bed
The Remote control app does not work. I called membership customer help and they said the app doesn't work, they are working on it and they don't know when it will be fixed. The fabric on three of the four corners is torn just from moving it on carpeted floor...two people put it together...should use three or four so you don't have to drag it. Power backup is so minimal as to be unusable. Otherwise the bed is good so far.
Verified Purchase
so far so good
so far so good and by far the best price with a 10 year guarantee, at least that's what it said. Have only had it for a week. the massage has three settings and is rather loud. I love that the remote lights up when a button is pushed and the zero g i find relaxing before bed. I feel like it is a luxury that I didn't need, but it is better than a box spring that lifts your bed so high you can't get in. The best feature is that I can have my bed lower.
Screw-in legs ...not so much
The first bed frame had legs that went in nicely. The second bed frame not so lucky... I need to retap the frame hole to accept the leg screw. Those two holes are too small for the screw in legs, no of them fit... So I got to go to the hardware store etc....
Outstanding base... well above expectations!
Bought two Twin XLs and although there were a few hiccups on delivery (FedEx changed the delivery date 3 times; messed up our timing in removing the old King mattress and box springs). Also, one of the two boxes was damaged enough to make a slit of 3-4" long on the fabric that wraps around the frame/structure of the base. Also, the motor for the back (not the pillow tilt) got affected as it works slow and makes a noise when operated. But that was due to damage during shipping as the other base is fantastic! - it works very smoothly at below average noise, the massage is absolutely wonderful, the response is outstanding (with the 1/8 min ON/OFF ratio, or 12.5% efficiency; ...most bases have a lower % which limits operating the motors in a more continuous fashion). The base seems very well built, and looking underneath you can see well designed parts and positioned perfectly. Is there any room for improvement? Of course, always, no matter what product it is, there are things that one can better. For example, 1) The leg rise range is quite small - they could have allowed a higher rise without, btw, adversely affecting anything 2) The pillow tilt too should be given a wider range (again, no additional cost or adversity by doing so) 3) Bottom, foot-side of mattress, when raised at max foot lift, creates a large gap (between the top surface of base structure and the bottom side of the mattress) - that creates a palpitating effect or springiness which is also exacerbated for short people (less weight is applied at the end of the mattress since feet do not reach all the way down to the bottom of the mattress). Perhaps a couple of straps can hold the bottom of the mattress tied to the base structure to avoid the vertical bouncing (something like SleepOne has in place on their bases) 4) The individual leg sections(of equal length) that make up the full leg could be made with different lengths and been provided with few extra sections of varying length so that the actual height of the base from the floor can be adjusted in smaller increments (instead of the current 3" length for each section) There are some other minute improvement details although not worth mentioning. But all in all, this base is well made, seems to use good parts (great 10-yr warranty), and is above average in design and performance. And if you factor in Sam's price? It is a steal !!!!!!
HipAndBackProblems
It worked wonderfully for the first year, then battery went out on the frame and even changing it out wouldn’t make the bed lift, vibrate or do anything it’s designed to do. It says there’s a 10 year limited warranty so we’ll see if this is actually honored. However, this product has been disappointing thus far. If it breaks with limited use after a little over a year. Im not impressed!
Verified Purchase
THE ULTIMATE PREMIERE PLATFORM
It was delivered by FedEx, the box was damage in some places upon delivery. The damages to the cardboard cause two ripped spots on the fabric and I received one damage leg. The manufacturer tape the box well, which is noticeable but FedEx handles the box with the platform bed inside rough. I call the manufacturer and Sam's. They were very helpful. They send another leg and offer to exchange the platform's base but I refuse. Customer service is great I made one phone call and my problem was resolve. My warranty will remain in place which is included in the price of the bed.The platform base has a built in massage for your head and feet, two USB ports on each side of the bed, wireless remote control. I love this bed. I wish I had it long time ago. I gave it a 5 star for the customer service after purchased and how great this bed is. I will never go back to the traditional bed. Thank you Sam's club.
Verified Purchase
Get this bad you will sleep
This bed is a god sent from the moment I set it up and I slept in it that evening I have been able to sleep soundly. I have a few medical problems where I could not get comfortable sleep on any mattresses I was beginning to give up hope. I saw this frame and mattress in Sam’s Club and decided to give it a try. It also helped that it was on sale . when I tell you I haven’t slept as good in over three years it’s not a lie, came changer. get it today
a year and some months later….
I have the queen premiere and on top the 12” molecule mattress and 1 year and some months later I’m still impressed at the features this adjustable frame has. I have NEVER slept better in my whole entire life like I have since having this pair. My back is better and when I’ve overworked my body I can’t wait to get home to my bed to “heal”. The pros are endless, there are no cons imo it’s everything I hoped for when I searched for this frame. No issues. I haven’t had to even changes the batteries yet!! If you’ve been searching or wondering about an adjustable bed and looking at my review stop looking for another, don’t worry about buying an adjustable bed, this one my be cheaper than others but let me tell you, it has all the bells and whistles and does the same as the more expensive ones. I’m lying here making second review because I think it’s fair to do follow ups especially a year later. Buy this one you won’t be disappointed.
Verified Purchase
Absolutely LOVE this bed
From the ordering process to the delivery everything went very smooth! It was delivered a lot sooner than expected. I received tracking info and shipping updates every step of the way. The price was great as well. I did a lot of research before actually landing on this bed. Looked at many beds that were a lot higher in price but did not offer the features that this one has! Pillow tiki, dual massage usb outlets just to mention a few. Absolutely LOVE the bed! Wasn’t one for massages but let me tell you! It is wonderful I’ve used it every night since I got the bed. To quote my daughter “sleeping flat is for lames”. This is one of the best investments I’ve made. So far so good. I would definitely recommend this bed and encourage folks to purchase it from Sam’s Club. As a matter of fact I bragged about it so much that a friend purchased the same one. Imagine that. Lol.
