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Customer reviews for Member's Mark Premier Adjustable Base with Pillow Tilt and Massage for
Member's Mark Premier Adjustable Base with Pillow Tilt and Massage
4.7 out of 5 stars
stars
1,644 ratings863 reviews
  1. 5 stars80% (1,318)
  2. 4 stars13% (207)
  3. 3 stars3% (44)
  4. 2 stars1% (20)
  5. 1 star3% (55)
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Showing 121-130 of 863 reviews
Sep 23, 2021
Reviewer name: Eve H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This is the ultimate bed frame. Worth every penny.

This frame is the best investment I've ever made. Zero gravity. Separate foot and head massage. Head and feet also raise and lower separately. I haven't used the data ports yet as they are placed underneath. There are no downsides to this purchase.

Helpful?4RIWWS0NKVOO13624255471
Dec 6, 2021
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Like a brand-name model, less than half the price

Excellent value. Basically identical to brand-name models that cost more than twice as much. Built by South Bay International. It appears to be their SBKDT model, with one difference: The Member's Mark model doesn't have underbed lighting.

Helpful?4RIWWS0NKVOO13624255471
Sep 26, 2024
Reviewer name: JLW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I couldn't be happier!!

Recently I've been searching for an adjustable bed base and quickly compared this base to the other stores with comparable features. I was pleasantly surprised to see this base was several hundred dollars cheaper than both other local & online stores with the exact same features, and Sams club offered to deliver to my house for free!! What's not to love about that!! I caught the Labor Day sale, quickly ordered it online, and got it delivered within 2 weeks to my front door. The down side is it's heavy (100+ lbs) so you'll need help bringing it in the house. This base is high quality and very well built so the cheaper price is not sacrificing quality. I set it up by myself (I'm a 58 year old woman) which was pretty straight forward. I'm currently using this with my 20-year-old mattress (which I will be replacing in the coming year) so this base works with most top mattresses. This base has many features for your head and legs, adjustments to minimize snoring, different message intensity levels with a timer, but my favorite is the zero gravity. I highly recommend this product and would definitely buy it again!

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Jan 26, 2019
Reviewer name: mweav
5 out of 5 stars
5 out of 5 stars review

Genius design

I just got this queen-sized adjustable frame a few days ago. Brilliant design. Whoever came up with the fold in half and 6 legs for solid support is genius. I was replacing a queen-sized Serta adjustable frame. We moved the Serta frame to my sister’s which required 3 people and had to put it on top of my van to move (other choice was to remove over 30 screws to dissemble). This Sam’s Club adjustable frame, I was able to move it around and completely install it by myself! It was easy!!! Works wonderfully. You can truly sit up in the bed, the massage is stronger, and having the USB ports to plug in the phone to charge overnight is wonderful.

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Jul 13, 2025
Reviewer name: Mark
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

California King Adjustable Base

After only getting one of two pieces, FedEx has a Master tracking number and then another tracking number on the 2nd part. FedEx delivered the box with the master tracking number took a picture and my delivery was final. FedEx automated customer service prevented me from getting to a human for two days. I finally got to a human and was told my package 📦 was delivered, now I had to explain how to see the other tracking number to FedEx customer service representative she was nice and click on the links I asked her to and then she started a process to rerouting my lost pakage back to me. I had actually talked to Sam's Club and was told I received my package they were satisfied. Four days latter FedEx was telling me my package is lost and they don't seem to care. Back to Sam's club that first guy hung up on me because I paid for something and only received half, and the camouflage of FedEx showed I received my package and anybody looking at the picture hwould believe I was a lying, corporate America gotta fix the dumb the concept of the master tracking number was new to me and I don't know the FedEx Sam's Club shipping and product delivery system but I have to explain it, to everybody I talk to about getting what I paid for delivered. Sam's Club has automated return if your missing parts so I clicked that and started a return ticket with a replacement shipment not really sure what that was gonna do. At this point it is like a new video game pushing buttons to see what happens. I called Sam's Club customer service to speak with a supervisor. He followed my instructions on how to see the second package 📦 he put me on hold and talked to FedEx by the end of the call he assured me FedEx would be rerouting my package back to me. Itold him about the replacement shipment and asked him to cancel it. FedEx found my package in Kernersville NC and tracking showed it was actually heading here for the third time. FedEx was showing another master tracking number and another camouflaged tracking number heading my way. Things are really moving now I got one of two pieces here the list package 📦 rerouted for the second time actually heading here with a replacement shipment heading here. Delivery day FedEx guy at the door, he has the lost package 📦 and the replacement shipment 📦 📦 and a shipping label to pick up the 📦 I have for the return. So I give him the one I have take two 📦 📦 from him and refuse the third 📦 . Finally I have both halves of my California King Adjustable Bed Base 🛌. I assemble it since the mattress arrived three days ago. I get it together ❤️ batteries in the remote jumper wire connected bed works fine. Unit on right as you lay in it is noisy when raising and lowering the foot of the bed. Having all the trouble getting this thing here I deal with the noise. I don't want to disassemble this bed my old one was crap and I'm not putting it together while I go thru the BS of another replacement as it would have to be packed reday for shipment when FedEx arrived with a 25% possibility of it being noisy after all four pieces were here and I kept two random selection and one of those is noisy.

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Aug 26, 2019
Reviewer name: Jcustisjr23
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great deal, many functions

This base is about 50-75% cheaper than the base from name brand bed stores. It also has more functions. Set up was simple, but you do need two people because of the weight. Likely going to buy a second base for our guest room bed. Love the four USB plugs (two each side).

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Aug 31, 2024
Reviewer name: Ms D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Get this bad you will sleep

This bed is a god sent from the moment I set it up and I slept in it that evening I have been able to sleep soundly. I have a few medical problems where I could not get comfortable sleep on any mattresses I was beginning to give up hope. I saw this frame and mattress in Sam’s Club and decided to give it a try. It also helped that it was on sale . when I tell you I haven’t slept as good in over three years it’s not a lie, came changer. get it today

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Jan 21, 2021
Reviewer name: Denise H
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

so far so good

so far so good and by far the best price with a 10 year guarantee, at least that's what it said. Have only had it for a week. the massage has three settings and is rather loud. I love that the remote lights up when a button is pushed and the zero g i find relaxing before bed. I feel like it is a luxury that I didn't need, but it is better than a box spring that lifts your bed so high you can't get in. The best feature is that I can have my bed lower.

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Sep 1, 2020
Reviewer name: Yona
3 out of 5 stars
3 out of 5 stars review

Has all Features

We bought this about 3 months ago and it lives up to the expectations and has all the features. You can customize your tilt which is nice. The reason for the reduced stars is the bottom never completely lays flat, it always looks like middle is sagging.

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Mar 23, 2021
Reviewer name: cjones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best adjustable frame price is perfect

This is one we have not used yet. It is in guest room. We also bought a split king for my husband and i. Wish we had not waited so long we love it. It is not a wall hugger one. Ower nightstands have a pull out tray. We are glad we did not buy a more expensive one. We are happy.

Helpful?4RIWWS0NKVOO13624255471