I bought this product to be able to clean up the dog hair before I get home with the grand kids. It does a great job and was easy to set-up and use. When I had an issue with the LiDar sensor, I contacted the BoBSweep support team and they responded very quickly with troubleshooting and extra support to get BoB back up and running great. The Customer support team is amazing, which makes owning this product very worthwhile.

Ok as a vacuum - not so much as a mop. I have tried to train it to not mop my carpet by selecting areas on the map in the app, but it still tries to go on the carpeted areas. Not a huge deal for me because I feel like a traditional mop gets my floors cleaner, but it would of been a nice feature for a quick mop. As a vacuum it's pretty good. I like how long the arms are because it pulls dirt and dog hair from up against base boards, under appliances, ect. The downside is it isn't as "smart" as some other robo vacs I've owned. It gets stuck a lot and can't get itself out. The big circle (maybe the camera) sticks up so much that it gets stuck when it tries to clean under dressers, side tables, etc. Overall it does the job fairly well for the price. I got the item on clearance and it was so much cheaper than the competitors I thought I'd give it a try. I won't buy this brand again.

This was purchased to replace another robot vac that died. After using this one for a couple of months, it does a much better job of cleaning than the old one did. We have 3 long-haired Chihuahuas, and this vac does a good job keeping up with the dog hair. It is quieter than our old unit. The mapping function works well so it knows where it has been and where it is not supposed to go.

broke down and couldn't be repaired at a little over a year old. Luckily I bought a warranty so I received my money back. I also have a Shark that is over 5 years old and never had a problem with it. I'll replace this one with a Shark.

I like it. Fairly easy to set up. Great video on YouTube to go over everything. You do have to "prep" where Bib is going to vacuum, pick up throw rugs, block access to cables and cords, etc

I absolutely love this vacuum. I have 2 Australian shepherds who shed a lot . Does a very good job. My only complaint it won’t accept my 5g on my apple 13phone. I have to do it manually.

This vacuum did well for two days and then it constantly said error. We contacted customer service and they tried to help fix it and then offered to send replacement parts. We just felt it didn’t do a great job when it did work so we returned it.

The charge is much longer than others I had in the past. I like that it came with extra brushes and a filter. The mobile app is awesome. Only wish it came with a separate remote control in case wifi is down.

This is my second purchase. I loved the first so much I ordered another! I’ve had multiple iRobots and shark versions that are in the closet with dead batteries. They didn’t do half as well as these.

This vac has been great. Once all the mapping is done we have it scheduled to run everyday. Having 3 german shepherds the hair builds up fast. This takes care of our lower level and we have a second bobsweep (different model) for our main level. If this 1 was self emptying like our other one it would be perfect. With all the dog hair there is no build up on the brushes.