Hello Michelin, thank you for sharing your feedback. We are pleased to hear that the Dyson Ball Animal 3+ Upright Vacuum Cleaner is delivering powerful suction and effectively lifting embedded dirt from your carpets. This level of performance reflects our commitment to engineering machines that tackle even the most stubborn debris with precision and ease. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. Your experience reinforces our mission, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist. Best wishes, Dyson Marketplace Support

Hello Malinda, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3+ Upright Vacuum Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.