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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars8,001 ratings7,948 reviews
  1. 5 stars86% (6,845)
  2. 4 stars13% (1,019)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (50)
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Showing 871-880 of 7,948 reviews
Aug 3, 2020
mike86
5 out of 5 stars review

Great features!

We're new to Florida and are preparing for hurricane season...and a generator is a must. We were looking for a generator that would power at least 2 refrigerators and a portable ac unit. This one is easy to start, easy to use, relatively quiet and is surprisingly easy to manuever. The remote key fob was a great surprise also!

Review from westinghouse.com
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Jan 21, 2021
KevK
5 out of 5 stars review

Solid Generator

I reviewed many generators prior to finally purchasing a Westinghouse WGen9500 generator. The generator had many of the features I was looking for and it has delivered those and more. It is a very solid machine and has met my expectations so far. I haven't put it to a long term test, but I believe it will perform for my needs. When I have more hours on the generator, I will try to post a review on performance at a later date. It's rather heavy, but the fold down handle makes it easy to maneuver and the panel controls are laid out well.

Review from westinghouse.com
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May 28, 2024
tjayb
4 out of 5 stars review

Startup

Starting the engine is challenging. Instructions followed exactly. Began with a full 12 Volt charged battery, yet start process was erratic. After pressing and holding start button for 1 sec, starter engaged just for a second and then "click-click" and repeated this over and over. Did not start with this procedure. Next, sprayed ether starting fluid spray into induction port and it finally started after same "click-click" process. Battery behaved like its charge was low but meter says fully charged. Once running everything is fine. One design complaint is a wheel must be removed before battery can be removed (awkward). Oh- and it's heavy to maneuver.

Review from westinghouse.com
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Aug 10, 2021
Dad of 3
5 out of 5 stars review

Large load generator

So the generator purrs like a kitten. Overall it is not that loud. I have it about 20 feet from my house and you can barely hear it inside. It looks pretty, as if that matters, and has a lot of hookups to connect multiple size connections. The push button start, remote start and manual start are all great to have. Push button makes it so easy to start. I have not tested it with a load yet as our power has not gone out, nor have I had it at a job site yet, but so far I give this generator 5 stars. I gave it 4 for portability because of its weight, but honestly all generators are heavy so not really a big deal. Wheels certainly help. Seems to be a great buy at a great price.

Review from westinghouse.com
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Aug 25, 2021
clockbird
5 out of 5 stars review

VALUE AND GREAT SERVICE

Needed to replace our 20 year old generator. This Generator is more than we expected. Great value for what you get. It was easy to set up and runs much quieter than our old one. Great shipping service. I would highly recommend this generator for the value and Westinghouse name.

Review from westinghouse.com
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Jan 18, 2021
Navy Chief
5 out of 5 stars review

Excellent Product!!

First time portable gen owners. Very easy to use and lots of information out there to fall back on. Easy set up, runs quieter than expected. Solid construction. If you are newbies to the portable generator scene, you will not be disappointed with this one. Worth every penny!

Review from westinghouse.com
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Sep 18, 2021
Bummy's TACOS
5 out of 5 stars review

Great product, great price

I was looking for generator with 50 amp service receptable as we run a concession stand with 50 amp plug. Will only use occasionally as most venues provide electrical service Works great, will know more about product next year as this is the end of our season!

Review from westinghouse.com
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Nov 7, 2023
Lisab32
5 out of 5 stars review

Great Buy!

We FINALLY caved in and bought a generator. After extensive research and asking friends we decided on the Westinghouse WGen9500. I mean, it’s Westinghouse, been in this business forever. This generator is also number one in the top 10 Generators. We have only used it twice bc of power outages. We moved into a house that is already wired up to support plugging it in and running it. We have run everything in this house and not one time has it tripped. This thing is a Godsend. With the way things are going it’s extremely important to have something that will give you the electricity to live your daily life. My mother who lives a few houses away is diabetic and I’m glad she can come here during an emergency and have a cool place to store her medication.

Review from westinghouse.com
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Jul 1, 2024
Frugal granny
5 out of 5 stars review

Push button start !

I needed a new generator to run 3 sump pumps, a pool pump and well pump in case of an outage (especially in heavy rain conditions), never mind lights or appliances. I have lived in my house for over 25 years and although I have had “infrequent” outages, some have been lengthy (out for several days) and some have come with lots of rain —- 9” in six hours —- I live in Indiana). I had an older, noisy generator that could run 2 power cords (plus a couple more using surge strips) to run the sump pumps in the basement and the pool pump to help drain down the pool in case of another massive downpour. With this generator, I have almost 2x the power I had before, and I will eventually have it switched to the breaker box so I won’t have to string cords down the stairs; and designated circuits will get switched on when the generator is “plugged in”. There should be enough power to run the a/c or furnace if needed. I’m (72 yr F) and not strong enough anymore to pull stubborn start cords easily and the push start is a godsend (it has a remote starter as well). I also opted for just the gas powered, as I don’t use propane for anything else, and didn’t want to hook up to the natural gas line (no outdoor shed). I also like the usb port feature so I can charge my devices (with WiFi unavailable, my phone charge goes down fast), and the carbon monoxide alarm is a good safety feature, along with the gauge to monitor fuel level, run hours, etc. I don’t need to peek into the gas tank with a flash light anymore and guess at how much fuel is left in it. The generator can also automatically adjust the rpm to a lower level so it’s not running at full blast or one run speed when the output needed is small. The only complaints i have are when I was setting it up —- (1). the quick guide has very small close-up pictures instructing how to put on the 2 wheels and 2 foot brackets. The user manual has much larger and simpler pictures, but I didn’t know that until after assembly. (2). it might also be useful to know that the oil reservoir will take @ 2/3 of the quart of oil (included) to fill—- I probably checked the level 10 times because I was mindful not to overfill. (3) couldn’t find the key fob for some time that was clipped to part of the engine under the top of the machine —— maybe a note with the battery or parts bag (or set-up guide) saying where to find it would be helpful. Ironically, I had just had the generator delivered 1 1/2 days before a storm and power outage and hadn’t set it up yet, so I had to put it together in semi-darkness in the garage and the power came back on shortly, about the same time as I was filling the oil reservoir. Otherwise, easy-peasy set-up, and a lovely, quiet machine that stays put and doesn’t dance around. I am actually looking forward to my next power outage.

Review from westinghouse.com
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Oct 15, 2024
Jose 1234
2 out of 5 stars review

Generator has good power but might be a dud.

Received generator and assembled. Began break-in process. Everything worked as it should. Ran great. Unfortunately towards the end of the process it began making a screeching kind of gritty noise. Could be the brushes or a bearing in the alternator causing it. Very disappointing to have problems with a new and expensive product. Hope this company stands behind there warranty.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your review and for sharing your experience with us. We’re sorry to hear about the noise issue with your generator, and we understand your disappointment. We take product quality seriously and stand behind our warranty. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to resolve this as quickly as possible. Thanks, Sydney, Westinghouse