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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,033 ratings7,980 reviews
  1. 5 stars86% (6,873)
  2. 4 stars13% (1,020)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 1,481-1,490 of 7,980 reviews
Apr 5, 2023
Reviewer name: klc154
5 out of 5 stars
5 out of 5 stars review

Generator

I bought 9500 generator for back up as our power has been failing frequently. The generator came quicker than I was told. Assembly was very easy and straightforward. After adding oil and gas it fired right up, I couldn't expect anymore. Very happy with purchase and hoping it holds up

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Sep 2, 2019
Reviewer name: Cootie
5 out of 5 stars
5 out of 5 stars review

Quick start, Quick setup

Very happy with this purchase. It was easy to put together and it started up quickly the first time! Very happy with the remote start - no pulling to start. Although it is heavy the handle and wheesl it allows you to move the generator in its frame works great. We are ready for anything now!!!

Review from westinghouse.com
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Aug 25, 2024
Reviewer name: James Dean
5 out of 5 stars
5 out of 5 stars review

Best on the market

I reviewed generators myself for several months. Then I checked other's reviews on the internet. Westinghouse came out on top. So far I have just fueled it up and ran a test. A little bit loud. But what do you expect from a 9500 watt machine? I consider this insurance for long term power outage. I live in a hurricane/tornadoes area. I really hope I don't need it, but ....

Review from westinghouse.com
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Jan 21, 2022
Reviewer name: NES Back-up Power
4 out of 5 stars
4 out of 5 stars review

Assembly Instructions - Good but not perfect

I did a lot of research before purchasing the WGen9500. For the price and the power you get out of this machine, there was no question in my mind which generator I would buy. So far I have finished all the preoperational steps and am now ready to gas it up. What I can say so far is that when following the instructions, there are a couple things that were different for my machine than what came with the instructions. Example, It tells you to connect the negative cable to the housing of the alternator. There is an empty screw hole here, but the cable is not long enough and was already connected as part of a wire bundle elsewhere. Also when shipped, it takes just over the amount of oil they ship it with. I was checking frequently to ensure I didn't over flow, but it would have been nice to know how much oil to expect to put in. I'm still very happy with my purchase and would absolutely purchase again. This being said, I have yet to use it so I reserve some judgement until I see it run. From everything I have seen to date, I would be surprised if it doesn't run extremely well.

Review from westinghouse.com
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Feb 21, 2021
Reviewer name: Matt92
5 out of 5 stars
5 out of 5 stars review

Great look, better operation

I ordered this a week ago during a winter storm that caused us to lose power for 3 days. Very minimal assembly and clearly written instructions. I have no wired in a power inlet box to have the generator run my whole house off the breaker panel. Carries the load well with no issues.

Review from westinghouse.com
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Aug 21, 2023
Reviewer name: Matt84
5 out of 5 stars
5 out of 5 stars review

Ease of installation

Bought this for hurricane season. My mother requires supplemental oxygen. Since we experience power outages, this generator will not only supply power for her oxygen but it will also keep an AC unit running.The remote starter was another great feature. Perfect for our needs.

Review from westinghouse.com
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Jul 10, 2023
Reviewer name: PScott
4 out of 5 stars
4 out of 5 stars review

WGen9500

I bought the product three weeks ago and it was easy to assemble. It fired up on the first try. Have not connected anything to it because I didn’t get the power cord with it. I contacted Westinghouse and their customer service was great. Hopefully I’ll be getting the power soon and putting this beast to the test. More to come….

Review from westinghouse.com
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Dec 6, 2021
Reviewer name: GRC1
1 out of 5 stars
1 out of 5 stars review

LEMON-MISFIRING

i PURCHASED THIS AS A XMAS GIFT FOR MY DAUGHTER FOR HER RV- I DID A TEST RUN AFTER RECEIVING AND EVERYTHING APPEAERED GOOD. 3MONTHS LATER DECIEDE TO RUN IT FOFR A FEW MINUTES TO KEEP BATTERY CHARGED UP FOR XMAS AND THE GENERATOR ENGINE IS RUNNING VERY POORLY-SURGING AND MISFIRING CONTINUOUSLY! TOTAL RUN TIME ON NEW GENERATOR IS LESS THAT 15 MINUTES BETWEEN ORIGINAL TEST RUN AND THE 2ND TIME I TRIED RUNNING IT. I AM ACTIVILEY PURSUING TO GET IT REPLACED OR MY MONEY BACK!

Review from westinghouse.com
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Sep 22, 2024
Reviewer name: Bulletgym
5 out of 5 stars
5 out of 5 stars review

Quality generator

Recommended by my electrician, we bought this generator for backup house power. One fuel, relatively quiet (75db) and enough power to run our house and well pump. Comes with tools, oil and a charged battery. Just add premium non-ethanol gasoline and you are good to go!

Review from westinghouse.com
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Sep 25, 2020
Reviewer name: Brummie
5 out of 5 stars
5 out of 5 stars review

Excellent features and well written documentation

I bought this just recently after doing several comparisons and after speaking with and electrician who also recommended the Westinghouse generators. This machine is full of excellent features and although it's compact, everything you might need to get at to service is easily accessible. I was very impressed with the manual that came with it. It's well written and well laid out, something you don't come across too much these days. I bought this powerhouse because it will run my entire house, including my AC, although naturally I will be prudent about too many appliances starting up at once. I was also impressed that Westinghouse put the support phone number right there on the machine!

Review from westinghouse.com
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