Box was damaged when it was received, but the delivery guys and I saw no damage to the product. Was easy to assemble and I tested the pull start, electric and remote start. They all worked great. The unit had a wire that was broken (I think the low oil sensor). They are working to help me with it so I have no real problem with the generator.

This is my fourth generator in 25 years used specifically for backup power at our shore house in Maryland. Although the other generators still operate they have become dated. This generator in quite simple to start with a push of a button locally or remotely. There is still the ability to pull start if necessary. The power is sufficient to operate backup water pumps as well as refrigerator/freezers and household electronics. The price closed this deal. Quality and ease of operation with low noise and generous power output made this an outstanding purchase.

Just started the generator up for the first time. I'm running it on propane. Followed the instructions and it did exactly what the manual detailed. Started up on it's 3rd auto attempt and ran smoothly for about 10 minutes with no load. I'll be trying it to run the water well pump this afternoon. So far so good!

VERY slow delivery, with no communication until the day before AND with the straps cutting through the packaging. (It arrived >3 weeks after I had the transfer switch installed based on the anticipated delivery.) I'll also probably have to change the oil: it came with 10W30, but after filling per the start guide, I learned that for my current temperatures, I need to use 5W30. The temperature range should be on the start guide or (better) the recommended 5W30 Synthetic oil should be supplied instead of the 10W30.

We were looking for a generator that would be easy to operate. We live in an area which is prone to fires which causes our power company to do power shut offs which last for days. Our current generator is only a 3000 watt; so consequently we are very limited to what we can plug in and also have to run extensions cords into the house. We now have this generator wired into the house, so no more extension cords and now we can run whatever we choose to run due to the higher watts. Being senior citizens, this generator will be a big help to us, as it is easy to operate. Westinghouse customer service is wonderful.

We bought this since we live in Florida and the HOA regulations wouldn't allow to have a permanent generator. We researched and like the reviews for this portable generator. The wheels were very easy to put on. Started very easy when we tested it.

Bought this generator after researching others on the market and the price, features and power were too good to pass up. Have only run for about an hour to test it out but no issues so far. This generator has plenty of power for a home backup. I haven't tried the key fob but it's a nice feature I guess. It is considerably loud so take that into account if your live close to neighbors. Would rate it 5 stars if I had more time to see long term performance.

I bought this WGen9500c generator after having several other brands fail after months of use. This generator gleams of Quality. Everything is well designed and accessible. Everything is supplied, wheels, stand pads, engine oil, angled funnel (not straight like most others), handlebars built to fold within the framework, and a remote. After unpacking the generator and adding oil and gas, it fired right up. This generator is a beast and will power most anything you need. I'm impressed with this generator.

Read many reviews and decided to go with the Westinghouse WGen9500. Will use to power a detached garage as well as back-up for a cabin. Found the instructions to be very well written and easy to follow. Started right up and first test went without a problem. Great buy.

Bought this to be a back-up generator to power a few things when the storms hit. Had no intention of running anything too big with it other than that. But this generator is a workhorse. It provides all the power I need to do anything I want. What is even better is when I was having an electrician install a couple of outlets in my garage, he saw the generator and asked if I wanted him to install a connection for it to run my house. I did not know it, but this baby has enough power to run my entire home in power outages. He wired it up, we cut the main power, and the house was powered by this generator. My electrician had nothing but praise for the unit. So glad I decided to follow the other reviews and buy this unit. I crank it once a week just to make sure everything is good (old fire department habit), and she runs like a champ. To be honest, I think I got more than I paid for. Thanks for this product!