I bought this a month ago, and haven't had to use it yet, but so far I like all of the features that it has. The remote seems nice so I wont have to go outside to start it. The buttons, levers, and control panel is nicely labeled so I can find everything.

over all quite a unit - been like 15-20 years since last purchased a generator. quite a few improvements - bought the wgen9500dfc and it handles pretty much everything i used on it - except a/c - just havent needed a/c since i bought it. electric start is quite a luxury and it worked flawlessly in 10 below weather! Even though this generator is twice the capacity of my old one - its quieter. really like the option of dual fuel, and can hook it up to just about any electric configuration someone has. it was 99% assembled - only had to put on the wheels - really cant say enough about it. never thought i would say this but really, really like the plastic wheels. pneumatic wheels sound great but reality is a different story - over time they always loose air, even if its stored off the ground, and if you have the generator over time the tires end up with dry rot. this generator isnt any harder to push/pull than my other generator with pneumatic tires(had to go thru snow and uneven frozen ground). there are some minor issues which I havent liked. the on off switch has a plastic cover over it - i find it alot more difficult to flip the switch on and off because of the plastic cover. when turning the unit on there is an yellow light that comes on - a yellow light on all my other tools means - caution - something isnt right or ready - why not a green light. my generator is usually stored in a shed with no power to charge the battery - is it a 12 volt - can it be charged from a car - from a battery power pack - no mention in the manual about anything. the manuals - its kinda lacking at times. mine states thats there is a ECO mode switch - but there isnt one(manual is specific to my model only) and lastly my pet peeve - there isnt any dedicated way to drain the gas from the gas tank. i may loose power 10-12 times a year or a may not need my generator for 1.5-2 years. so i have to always drain out the gas and its a pain the way it is set up. lastly things just arent explained well in the manual - like this has a circuit breaker on it - but never explains what its for or when to use it - my last generator didnt have one - do i use it for everything? my generator is wired directly into my electric box – which has all circuit breakers so why do i need it - do i only use it for 120v electric cords? then we have the bonded neutral - which they tell you absolutely nothing about other than contact your electrician - i contacted 2 - the one that worked on my electrical connections and i contacted another - and neither knew anything about it. most of these are just part of a quick learning process - but could be better explained and in no way should it keep you from purchasing the unit. also i bought this because of the lower harmonic distortion that this generator has over other generators. over all this generator is a beast and am looking forward to many years of use

I just received the WG9500. I was most pleased with how simple the assembly was. I can't say I look forward to using it as it is during terrible hurricanes, but am most confident that it will take care of me and my family whenever the situation arises.

Arrived yesterday in great shape. Just finished mounting wheels, legs and adding the oil. Very straghtforward and easy. Good looking machine and appears well built. I'll connect the battery and start it for the first time tomorrow. Single didgets forcast here for the weekend and i'ts great feeling to know I have backup for heat, lights and entertainment.

I bought this in November of 2020. Finally had a chance to use it. When power was out the other day, it lit my house up, my air conditioning and tv's. It was simple to operate and ran nicely till the power came back on. Would highly recommend as an alternative to more expensive permanent units. I can wheel it to my porch and easily plug it in

Bought as a backup generator about 3 months ago and have had several occasions to use it so far including one outage that lasted several days. It was quick to set up and get running and has been very reliable so far. The power output is excellent, we run a 2200sqft house on it including 2 refrigerators and 2 freezers. The electric start is a nice feature, it makes it much easier for my wife or daughter to get it going if I’m not home when power goes out.

I bought the 9500c generator a couple months ago. It is very simple to assemble, they provided the oil, funnel and tools to get it started. The push button start works great. My wife used the remote start key fob inside and outside house. This feature is a mobility saver since my wife is disabled. She has the freedom to start and stop the generator if she leaves the house. The generator is very quiet. A couple weeks after I received it, I lost power for 3 days, powered the whole house. It is a must have. I would definitely recommend!!!

I bought this a couple weeks ago and it was fast delivery. I unboxed it and put the wheels and legs on filled it with oil that came with it and used the funnel that came with it. Filled it with unleaded gas plugged in the wire to the battery set the choke put the on off switch in run pushed the start button and it fired right up. I had it going in less than 30 mins. . I ordered all the supply's to connect it to my house power for emergency back up power . I love the way it starts up so easy with electric start and the remote fob. Thanks Westinghouse for this great Generator.

Received upside down and box damaged and oily. Found top frame bars bent nearly to gas tank. Should be packaged better! However after following easy assembly and set up instructions she started up with both push button and fob. Seems to run fine. Waiting for electricians to install manual transfer switch.

Glad we got the generator. Had it professionally hooked up to home circuit breaker board. The Westinghouse WGen 12000 peak with a running 9500 will run our central a/c, our refrigerator, t.v. , internet, ceiling fan with lighting and stove/oven with simple meal preparation. Home is nearly 2200 sq. ft. under central a/c.