We’re sorry to hear about the starting issue after your first use. That’s not the experience we want you to have. Your unit is covered under warranty, and our support team will be happy to assist with troubleshooting or arranging service/replacement if needed. Please contact Westinghouse Customer Support at 1-855-944-3571 or service@wpowereq.com so we can get you taken care of quickly. Thank you, Cam - Westinghouse

Hello, thank you for sharing your initial thoughts! We appreciate you giving the product a try and look forward to hearing your updated review once you’ve had more time to use it. If you have any questions or need help while getting familiar with it, please reach out to us at 1-855-944-3571 or support@wpowereq.com—we’re here to assist. Thank you, Cam - Westinghouse