Hi Tom, we are sorry to hear that starting the pressure washer has been tough. I have passed your feedback along to our quality control team and product development team to ensure that we are accurately labeling our products starting methods. We are here to help if you have any questions or would like help with your machine. You can reach out to us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Hello, thank you for letting us know about this. We’re very sorry to hear that your unit has stopped starting after only a few uses—we understand how frustrating that must be. I’ve shared your feedback with our quality control team. Please contact us at 1-855-944-3571 or support@wpowereq.com and we’ll work with you to get the issue resolved and ensure the repair is handled appropriately under warranty. Thank you, Cam - Westinghouse