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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
435 ratings435 reviews
  1. 5 stars80% (348)
  2. 4 stars11% (50)
  3. 3 stars2% (8)
  4. 2 stars2% (8)
  5. 1 star5% (21)

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Showing 71-80 of 435 reviews
Sep 6, 2026
Reviewer name: Joanne3310
5 out of 5 stars
5 out of 5 stars review

Love this refrigerator this is my 2nd one.

Easy to keep clean glass, great ice maker and beverage pitcher.keeps food cold and the freezer keeps food frozen.plenty of in the refrigerator and also in the freezer.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Sep 18, 2026
Reviewer name: Trace
5 out of 5 stars
5 out of 5 stars review

Ms

[This review was collected as part of a promotion.] Love it. Nest ever filtration, ergonomic crisp consisaccessibility. Best side by side around. I'd recommend

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Sep 18, 2026
Reviewer name: Lyrad
5 out of 5 stars
5 out of 5 stars review

Just great

[This review was collected as part of a promotion.] Easy access and temperature controls. Especially like the two ice cube features and water filters system

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Sep 4, 2026
Reviewer name: Xfire7
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator

Excellent product! No service issues. Like the water filter and reminders. Shelves easy to adjust. God air quality without freeze ups. Like door configuration for accessibility. Consistency in holding temperature

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Sep 17, 2026
Reviewer name: Flex
5 out of 5 stars
5 out of 5 stars review

Great featurs

[This review was collected as part of a promotion.] Very good and I def recommend To everyone to purchase this is a very goodRefrigerator that keeps everything very cold

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
May 22, 2026
Reviewer name: Babyduck
2 out of 5 stars
2 out of 5 stars review

Two thumbs down for the icemaker

We purchased this refrigerator in August 2023. I was very excited to have small ice and large ice inside the refrigerator not on the door as well as having the water inside the refrigerator not on the door. However, about six months ago we started having issues with The small ice dumping water into the container so in order to you use the small ice. I have to break it up 2 to 3 times a day. The other problem with the icemaker tray is that it doesn’t fit in there properly. It’s too small and comes off of the track often. I also have issues with the water, pitcher not filling and having to pull it out and put it back in and move it around to get it to fill. So while I would love to give this five stars, I absolutely cannot and if I had to do it over again, I would not purchase this refrigerator.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
reply from Samsung

Hello Babyduck, We can see how much trust goes into choosing a refrigerator that can support reliable, everyday use. Proper ice maker function, water flow, and component alignment all work together to support consistent ice production and reliable AutoFill pitcher performance. This guide provides troubleshooting steps for ice maker function and testing. https://www.samsung.com/us/support/troubleshooting/TSG01207806/ This guide provides steps for addressing AutoFill water pitcher behavior. https://www.samsung.com/us/support/troubleshooting/TSG01201488/ If performance concerns continue after following these steps, connecting with Samsung Care allows us to review both appliances more closely and help determine the most appropriate next steps. Please keep this reference number for your records: 1152543203. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

May 30, 2026
Reviewer name: WaterIceBev3
4 out of 5 stars
4 out of 5 stars review

Good Features

[This review was collected as part of a promotion.] Like internal water pitcher and ice dispenser features. Like the sleek look. Lighting is good feature. Filtration keeps me hydrated with fresh water. Automatic notice of open door feature is helpful. Temperature controls and filter information available. Cooling is satisfactory.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Jun 2, 2026
Reviewer name: HBee
4 out of 5 stars
4 out of 5 stars review

Bespoke side by side 28 cu

[This review was collected as part of a promotion.] This side by side has enough space for just about everything. Im a sauce person and I feel like there's never enough space for my sauces without fridge looking or feeling cluttered but this fridge is well compartmentalized nothing is to tall to fit on a shelf also I really like how they set up the fridge door for beverages. Cooling wise its great and the ice drawer with scooper adds a nice touch. The provide water filter cartriages so the ice doesn't start tasting funky. They've really bailed everything right on the head.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Jun 17, 2026
Reviewer name: SSSR
5 out of 5 stars
5 out of 5 stars review

Great Tech!

[This review was collected as part of a promotion.] I love how nice this fridge looks! We didnt want a pullnout freezer but still wanted a nice looking fridge. This one fit all the requirements. The automatic filling water pitcher gets a lot of use. Way better then waiting to fill a cup! The two types of ice is alos a big hit. The power cool and power freeze feature is great for cooling down groceries from the store quick. Also being able to see all the fridges stats in smarthings is amazing! I can track power consumption, water usage, and am able to see when the water filter needs to be replaced!

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
May 31, 2026
Reviewer name: Shelly
5 out of 5 stars
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] Great fridge for the size. Love that the bottom shelf can expand and contract to fit bigger containers. This is my first fridge with an ice/water dispenser on the door so i didnt know what to expect so i just wish there was some more door shelves but the little drawer makes up for it. Never had french doors either and its really pretty. Love the alarm warning you when the door has been open too long and how i am able to control the fridge/freezer from the app. Was easy to add to app too.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620