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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 911-920 of 7,071 reviews
Mar 23, 2023
Tundrabasser
3 out of 5 stars review

Were great till today.

I've loved these for the last two months since I've gotten them. However today while wasing my truck listening to a podcast I adjusted one with wet hands and it started squeeling and quit working. They are supposed to be submersible for 30 minutes at 3 feet but wet hands adjusting it seems to have broken it. Hopefully samsung will warranty it because I have really loved them but if they are that sensitive to moisture they won't work. We will see when I call tomorrow.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Tundrabasser, thank you for your feedback on your Samsung Galaxy Buds2 Pro. While these are water resistant as you mentioned, sometimes other materials in the water, soap, dirty, salt, can be the cause of damage to the device. We have provided links to the Samsung Support Team and warranty information for your convenience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Dec 12, 2023
ChefGypsy
3 out of 5 stars review

O/2 On Buds2 Pros

[This review was collected as part of a promotion.] Well this was my second pair of Buds2 Pros. Both have had the same problem. One of the buds starts to be much quieter than the other, then dies altogether. It took me a few weeks to set aside the money for these, so that really stings. Not Samsung's best work. Prior to that, however; they were excellent buds with amazing sounds quality and features. Truly worth the money if they don't die.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey ChefGypsy, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We absolutely understand how frustrating it is to have a device that does not perform as expected. We have provided a link to an article that may help troubleshoot the experience of diminishing sound. We also offer a one year warranty on all Samsung products for manufacturing defects. We have provided a link to the Samsung Support Team to assist with any questions or if you would like to file a warranty claim. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Oct 26, 2022
Mark
3 out of 5 stars review

Has good features

[This review was collected as part of a promotion.] I bought this model of Samsung earbuds since I liked the Samsung live buds 2 and the buds 2 pro is better. The sound is good and being able to choose if you want noise canceling or being to hear what's going on around you is nice,but battery time needs to be improved.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Mark, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the enhanced sound and other amazing features. These enhancements can be a cause of battery drain, however there are some measures you can take to extend the battery life of your device. Please take a look at the full product manual or reach out to the Samsung Support Team for assistance in getting the settings optimized for your needs. Thank you for being a Samsung customer. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 21, 2023
Lucyintheskyy3
5 out of 5 stars review

Love these

[This review was collected as part of a promotion.] I listen to podcasts all day while I do my mom stuff. I only wear one bud so I just switch back and forth all day and I can listen with no interruptions to charge. The ability to make the earbud ring if I miss place it is groundbreaking. It has saved me many times. Music sounds amazing and powerful with both buds in. The only ding I would give it is the waxy(?) coating on it. I'm not sure what it is but it easily gets scratched off and absorbed dirt so mine look brown instead of pretty purple. That's cosmetic tho the actual function is perfect

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
TopNotchEarbuds
5 out of 5 stars review

Best Earbuds

[This review was collected as part of a promotion.] I love my earbuds, I definitely recommend this. One concern though is after wearing them for over an hour they start kind of hurting and feel discomfort, if there was some kind of cushion or something like that would be awesome but besides that I love them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 18, 2023
EverythingSamsung
5 out of 5 stars review

Best ones yet

[This review was collected as part of a promotion.] I've had most the models of buds from Samsung. I got them when they were first released so they were pricy. I thought I would have buyer's remorse, but I was thrilled with the purchase. You can plug them into any charger. I fried a few sets previously.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 26, 2024
Francis
5 out of 5 stars review

Excellent choice to add to your Samsung echo syste

[This review was collected as part of a promotion.] These buds are great. I've had the samsung buds since the buds live(beans) & every new buds release just keeps getting better & better. Now the Buds3 Pro's are the key to making my echo system work seamlessly, I can start work use my S24 ultra & finish up on my Tab S9 ultra without missing a beat. I can't wait until the new Buds 3 come out to see what new features Samsung came up with.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
Omglostmom
5 out of 5 stars review

My Purple Buds

[This review was collected as part of a promotion.] I've had my buds going on 3 years. I've never had any issues with or had to replace them for any reason. I listen to movies with them, I do Zoom meetings with them when I'm in my vehicle. I think since I've had them I've charged them a handful of times. I mostly use them in my vehicle while waiting for people to get done appointments or shopping. Would I recommend them absolutely, would I get another pair absolutely. Out of all my Samsung devices the buds and watch are my best issue free devices.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jan 19, 2024
DeadOreo
3 out of 5 stars review

Great at first then Meh

I bought these almost a year ago and this is my first review of the product. I'll be honest, at first I was super excited and happy with the buds even though they would fall out of my ears no matter what size I tried. I mostly used them at home in bed to watch a show on my phone or while gaming on my PC so their falling out didn't bother me much. However, within a few weeks, the sound became very static-like and was cutting in and out regardless of what they were connected to. I had attempted to see if an update was needed but to no avail. In the end, I felt like I had wasted my money but I am a hermit and can't handle people too well so I never got them replaced. I just bought something else instead, It sucks because I usually love Samsung products.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there DeadOreo, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable your device is to you on a daily basis for your gaming and other activities. For your convenience we have provided a link to an article to help you troubleshoot the audio quality of your device. We have also included a link to the Samsung Support Team if you require additional assistance to resolve this difficulty. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 29, 2024
Ballawrinagirl
3 out of 5 stars review

They work great when they stay in.

[This review was collected as part of a promotion.] If the buds stay in they are great. They are great for drowning out people on my commute while I am sitting on the train. However, they do not sit well in my ears and if I have to walk anywhere I cannot use them because they tend to fall out.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Ballawrinagirl, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear how much you enjoy the peace on your morning commute with this device. We have shared a link to a great article to help you find the optimal placement of your earbuds for a secure fit that will not only help you on the train but on your walk as well. We also recommend performing a fit test while wearing the buds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages