Howdy Simon575, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We love to hear when our customers are happy with the quality of our products! The sound quality on the Galaxy Buds2 Pro provides an immersive listening experience with its full 24-bit audio for clear, rich audio. Your conversations are crystal clear due to its Intelligent Active Noise Cancellation as it quiets even the loudest sounds so you can tune in to what matters most. When it's time to let the outside world in, switching to in-person conversations is super easy with Intelligent Conversation Mode utilizing voice detect. You can just start talking and it will automatically lower your volume and put your Buds in Ambient Mode so you can hear the other person’s voice loud and clear! These Buds are packed with features as I'm sure you are aware of! Pretty amazing, if you ask me! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We'd love to assist you anytime! Thank you for being a devoted Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile-audio/galaxy-buds2-pro/