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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 5,731-5,740 of 7,071 reviews
Nov 29, 2023
Greeneyes
5 out of 5 stars review

Best Sound

[This review was collected as part of a promotion.] I use my buds for movie, speaking and for music,This is the best sound, the music is heard perfectly, there is nothing better

Review from Samsung US
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May 1, 2023
Aliyraa
3 out of 5 stars review

I can not use it long time

[This review was collected as part of a promotion.] Unfortunately, my neck starts to hurt badly in long-term use. Design is fine but both earphones fall apart when i fall. Sound quality is good.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social & Commerce

Greetings Aliyraa, thank you for finding the available time out of your vigorous day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most magnificent experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your neck is hurting, I suggest changing the settings of your earbuds in the Galaxy Wearable app. Once you have opened the app, choose earbuds settings. Then, you can choose the option to turn on neck stretching reminders. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community

Aug 12, 2024
Muzik2024
5 out of 5 stars review

Clear and clean

[This review was collected as part of a promotion.] Great sound and has a good in ear fit. Sutprisingly clean both for the highs and bass in the music

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 21, 2023
Dracul91
4 out of 5 stars review

Sound quality

[This review was collected as part of a promotion.] This product has excellent sund quality, I can hear everything perfectly. The only issue I have is that the right earbuds sound volume is 3 levels lower than the left on my pair.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Sep 12, 2023
Rieskame
4 out of 5 stars review

Buds 2 pro

[This review was collected as part of a promotion.] Have a buds 2 and buds 2 pro. Pros have better noise cancelation and generally will wear those instead of the bulky Sony xm4s I own too. Battery life is pretty good.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 29, 2024
Jerzy76
4 out of 5 stars review

Better Buds

[This review was collected as part of a promotion.] These are the most comfortable buds I have purchased from samsung. Only reason it's not 5* is sound. My galaxy live buds were louder.

Review from Samsung US
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Aug 26, 2024
Captaingreybeard
5 out of 5 stars review

These buds are awesome.

[This review was collected as part of a promotion.] I bought these about 6 months ago and couldn't be happier that I did. The noise canceling feature is my favorite.

Review from Samsung US
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Nov 25, 2023
Xriet30z
4 out of 5 stars review

Very good design

[This review was collected as part of a promotion.] Everything seems good the only problem I've had is that the buds fall out when you drop the case but I'm sure they will fix it.

Review from Samsung US
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Jul 29, 2024
N1reed
4 out of 5 stars review

Buds 2 pro

[This review was collected as part of a promotion.] Pretty good with good noise cancelation though I don't really use that mode. I use them for about 6 hours at a time and don't need to charge them one bit when doing so.

Review from Samsung US
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Aug 12, 2024
Brandywaney
3 out of 5 stars review

This product has AMAZING audio

[This review was collected as part of a promotion.] These Galaxy buds pro 2 are very good in sounding. The only problem is the ear tips. It causes my ears to be very dry after when they're clean and it can cause problems for my ears.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Brandywaney, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We are thrilled toh ear you are pleased with the audio quality of your earbuds. We have provided a link to the Samsung Support Team if you would like assistance and to discuss one on one the expeirence you mention with dryness. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages