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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 5,541-5,550 of 7,084 reviews
Jul 29, 2024
Reviewer name: Mobileunit
3 out of 5 stars
3 out of 5 stars review

Microphone issues

[This review was collected as part of a promotion.] From day one people have always complained that my voice sounds muffled and that they have trouble hearing me.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Mobileunit, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot this matter of the audio quality of your phone calls. We have shared a link to an article to help you in this matter at your liesure. We have also provided a link to the Samsung Support Team if this experience with your earbuds continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Nov 13, 2023
Reviewer name: AltaPasa81
5 out of 5 stars
5 out of 5 stars review

Buds great connectivity

[This review was collected as part of a promotion.] Buds are amazing. I love the fact that they will connect to multiple devices, it makes it easy to go from my personal to my work phone in a breeze.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 7, 2024
Reviewer name: Ron4249
5 out of 5 stars
5 out of 5 stars review

Better than any other

[This review was collected as part of a promotion.] Great for outdoor run, walk. Sound is best in class, AI driven. Easy to use for longer period of time. Great job done

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 26, 2024
Reviewer name: Conrar
5 out of 5 stars
5 out of 5 stars review

This product has great sound and battery life.

[This review was collected as part of a promotion.] These buds work super nice and sound great. They have great battery life and nice touch features. I've had issues with the left earbud disconnecting but with replacement buds it works super nice.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 13, 2023
Reviewer name: Tiger15lee
5 out of 5 stars
5 out of 5 stars review

This product has very clear and bassy audio!

[This review was collected as part of a promotion.] I use my Samsung Galaxy Buds Pro 2 for leisure listening when I have spare time and it helps me relax from everyday life.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Sep 23, 2022
Reviewer name: GaryB82
5 out of 5 stars
5 out of 5 stars review

Excellent Buds

[This review was collected as part of a promotion.] So far been using my Buds since launch and I've never had a better set of headphones before truly amazing

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 18, 2023
Reviewer name: Osiris212K
5 out of 5 stars
5 out of 5 stars review

All around awesome wireless buds

[This review was collected as part of a promotion.] Love the fit and sound quality. I also like how it interacts with my galaxy phone and smart things

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
Reviewer name: Jdogg5281
5 out of 5 stars
5 out of 5 stars review

Best Headphones

[This review was collected as part of a promotion.] I bought the buds 2 pro previously and could not be happier. Love the bass and love the sound. Cannot wait to see what the buds 3 pro sound like

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2023
Reviewer name: Dabiel
5 out of 5 stars
5 out of 5 stars review

Best ear buds I have ever owned.

[This review was collected as part of a promotion.] I have owned many earbuds these are by far the best. Especially when paired with my s22 ultra and galaxy watch 5 the ecosystem works flawlessly. Setup is seamless

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 13, 2023
Reviewer name: Dragonheart
1 out of 5 stars
1 out of 5 stars review

They fall off the ear

I purchased the pro ones and only 2 weeks it started to come lose from the ear and they dont stay in the ear they keep falling off. I feel like returning them and getting another brand or make

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Dragonheart, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the fit of your device is to you especially if used on a daily basis. Given the stated information of this happening over time, we recommend ensuring your device is cleaned on a regular basis and we have provided a link to an article about how to best ensure your buds are clean. If you are still experiencing this, you can also use the additional ear tips included with your device in a larger or smaller size to help with the fit. Lastly, if you have exhausted all of these options and can't find the perfect fit for your ears, we also have foam conform ear tips available for this device that will help with the fit. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages