Hello there Brent1, thank you for finding the available time out of your vigorous day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most magnificent experiences when using our products. As you already know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Buds in the seat of your taxi on your way to catch your flight, having your Buds stolen from your bag, getting caught in a rainstorm with them in hand, to dropping your Buds and shattering them. We also have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds2 Pro give you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Be sure to review the article linked below titled, "All about your Samsung earbuds' battery life" for some great tricks and a few tips on how to maximize your battery life. Please do not hesitate to contact Samsung Support if you have any additional feedback to share with us, if you have any questions, or if you would like any help troubleshooting your device. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Samsung-Care-Plus https://www.samsung.com/us/support/answer/ANS00078081/

Hello Oddsvoltage, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how excited you are about the usage and features of your buds. Without knowing if you are referring to the ANC feature and the ambient noise feature not switching back and forth during calls or something else. We have provided links to the full manual and the Samsung Support Team. These resources can work together to help adjust any settings or determine what other steps may need to be taken to ensure your device functions fully as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Hello Dbuds6789, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you have found the audio quality to be so superb during your usage. We would be absolutely ecstatic to help you with the fit of your earbuds to help you have the best experience possible and your listening experience uninterrupted. We have provided a link to an article to help you with the placement, and we recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages