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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 4,941-4,950 of 7,071 reviews
Aug 12, 2024
Wolky324
4 out of 5 stars review

Needs better calling

[This review was collected as part of a promotion.] I use these buds for everything. They're great except for the fact that people have trouble understanding me when I use these for phone calls. There's no Galaxy AI on this device.,

Review from Samsung US
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Dec 12, 2023
Nino1985
5 out of 5 stars review

It's awesome!

[This review was collected as part of a promotion.] It's all I needed in an earbud. Wroks flawlessly! If you want a closed Samsung environment experience, you can't go wrong with this one.

Review from Samsung US
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Nov 13, 2023
Bramborasean
5 out of 5 stars review

Buds 3 pro

[This review was collected as part of a promotion.] Best sounding headphones i have ever used. I like the 360 audio makes movies and shows more immerse.

Review from Samsung US
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Oct 6, 2022
JimD
5 out of 5 stars review

Love these Earbuds

[This review was collected as part of a promotion.] Great earbuds. They sound great and fit well. I haven't had any issue with them falling out either. The charge lasts me all the time I need. I haven't had them go dead on me yet.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
May 3, 2023
Jpharcey
5 out of 5 stars review

Perfect item!!!

[This review was collected as part of a promotion.] This device works great and I used it for many years with no issues, if I have issues, it's with the app, but they do fantastic for replacing if they are messed up at all!

Review from Samsung US
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Aug 26, 2024
2004gto
3 out of 5 stars review

Samsung buds pro 2

[This review was collected as part of a promotion.] They work pretty well but the left earbud has quit working and others I know have also told me that there's on the left side also quit work

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there 2004gto, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have your device not operate as expected or intended. We have provided a link to an article to help you with this experience at your convenience. We have also provided a link to the Samsung Support Team and your warranty information that does cover a period of one-year. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

Mar 16, 2023
Budpro2
5 out of 5 stars review

This product has great sound

[This review was collected as part of a promotion.] Best of the best. Lo mejor en auriculares 🎧 Fácil de utilizar , apropiado para personas de cualquier edad.

Review from Samsung US
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Jul 29, 2024
Stezan
4 out of 5 stars review

The clarity fades every so often

[This review was collected as part of a promotion.] I use them for work and working out. Not good for running, they will come out. I tried different sizes and it still come out.

Review from Samsung US
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Jun 17, 2024
Dre Drizzah
1 out of 5 stars review

Not my first rodeo!!!

This is my second pair and their just not good. Don't get them wet or, the microphone will not function properly. If you find them on sale then go for it, otherwise I say their trash 🗑...

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Dre Drizzah, we appreciate you sharing your feedback on your Samsung Galaxy Buds2 Pro with us. We understand how important your phone calls are to you every day and we'd be happy to help you troubleshoot this matter with your earbuds in any way we can. While this device does have an IPX7 rating and can withstand some exposure to water, we don't recommend getting them wet intentionally as minerals and other materials in water can damage the earbuds. We have provided a link to an article to help ensure your earbuds are clean and free from debris that might be causing this difficulty with your earbuds. If you do use your earbuds for working out, we recommend ensuring they are dry prior to placing back in the charging case. We have also provided a link to the Samsung Support Team if you have additional questions. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 21, 2023
Motoredge
5 out of 5 stars review

Perfect buds

[This review was collected as part of a promotion.] These buds are an amazing transition from the buds 2. They are versatile, where I can use in normal use, and gym use. They truly go everywhere with me and are now my go to buds.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479