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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 4,921-4,930 of 7,071 reviews
Sep 27, 2022
The best surround sound
5 out of 5 stars review

The best surround sound

works like magic and connects easily, as mentioned. cannot connect with multiple devices at the same time. the surround sound is magical! noise cancellation works like magic!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 21, 2023
Deuce97
3 out of 5 stars review

Great sound, has a bad ring though

[This review was collected as part of a promotion.] Great set of headphones. It just has a horrible ringing when noise canceling is on and the only way to fix ot is getting a replacement headphone for that ear.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Deuce97, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you think the device is so great and you are overall enjoying the usage. Without knowing who you have spoken to regarding the ringing noise you mentioned with your device we have included a link to the Samsung Support Team. We have also included a link to a great article we think may help you that highlights how to restart or reset your buds. We appreciate you being a Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 12, 2024
Stephvr93
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I love the my headphones, the noise canceling and ambient sound setting really help during the day especially at the gym.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
James94
5 out of 5 stars review

Amazing sound and easy to use.

[This review was collected as part of a promotion.] Galaxi Ai works really well with my phone and the sound quality from the buds is amazing. I love how it can seamlessly transfer audio control between all my devices. I love Samsung.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 19, 2023
Tommy
2 out of 5 stars review

Battery life sucks

Sounds quality is good. Features are great. Upgrading from Galaxy buds+ and the battery life is horrible. It doesn't even last 4hrs listening to podcasts while I'm working.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Tommy, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality and features of your device. The ANC feature being enabled can cause increased battery consumption, however if you believe the battery isn't functioning as intended, we have provided a link to the warranty information for your device and the Samsung Support Team who can assist in troubleshooting and other options that may be avialable to you. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Jul 30, 2024
Ishreim
4 out of 5 stars review

Doesn't fit ear perfectly

[This review was collected as part of a promotion.] The buds don't fit ear perfectly and every time i put them they keep dropping from my ears, the sound cancelation is great and the sound is great as well

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 5, 2023
Anonymous
5 out of 5 stars review

I like the noise cancelation

[This review was collected as part of a promotion.] I use them to listen to music, my airport broke so I'm trying to find a very good replacement, I just switched to Samsung and I was hoping to get into the ecosystem. the sound quality sounds great.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 23, 2023
teddy515
5 out of 5 stars review

Love, Love, LOVE these!

I originally bought the galaxy buds pro about 2 years ago and was very reluctant to upgrade to these, BUT, OMG, I'm so glad I did! The fit is perfect and snug in my ears and the sound quality is (chef's kiss) PERFECT!!!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 26, 2024
Jonsin19
5 out of 5 stars review

Great pods wish the power laster a little longer

[This review was collected as part of a promotion.] The battery life degrades after about a year of use. The case doesn't retain power the way it used to. I haven't had a chance to try out the Glaxy AI yet, but I plan to.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 25, 2024
Legendary4life
5 out of 5 stars review

Life savers

[This review was collected as part of a promotion.] These things are great! There perfect for calls they stay connected from a distance and thier loud and noise canceling for sure! I love that they are small and not bulky

Review from Samsung US
Helpful?0TSVSSLSUST413622062479