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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 4,721-4,730 of 7,073 reviews
Nov 14, 2023
Reviewer name: Mandywindet
5 out of 5 stars
5 out of 5 stars review

Perfect fit

[This review was collected as part of a promotion.] Live this product. Did better than the apple ones that just fall off the ears on the smallest movement

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 21, 2023
Reviewer name: GalaxyCaptivate
5 out of 5 stars
5 out of 5 stars review

No feature left behind

[This review was collected as part of a promotion.] I use my Galaxy buds to the gym, on walks and when I bike. Noise canceling does what I like it to do and the sound is great.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 29, 2024
Reviewer name: CleoTheAfro
5 out of 5 stars
5 out of 5 stars review

Vast improvement

[This review was collected as part of a promotion.] The feature that are available on the buds2 pro are amazing. From the noise canceling to ambient noise, which seems to be an improvement from the last series.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 13, 2023
Reviewer name: SuwaneeSteve
5 out of 5 stars
5 out of 5 stars review

Nice addition to my phone

[This review was collected as part of a promotion.] I never really thought I would purchase ear buds, but I'm glad I did. The noise cancelling works great when I'm on the phone and they stay in my ear well when I'm active.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 12, 2023
Reviewer name: Princess
3 out of 5 stars
3 out of 5 stars review

Good sound. Not the right fit

They have great sound, but they fall out all the time. I preferred the previous buds. They fit better. I have had these fall out when walking after mowing the lawn. It's annoying.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Princess, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you haven't done so already, we recommend trying the additional silicone tips included with the device to find the best fit for your ears. You can also do a fit test while wearing the buds in the Samsung Wearables App. If this still isn't helping you get the fit you desire the Samsung Support Team can assist you with further troubleshooting. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Sep 11, 2023
Reviewer name: SamsungLovers
5 out of 5 stars
5 out of 5 stars review

very good headphones

[This review was collected as part of a promotion.] Very good headphones with strong noise reduction capabilities,Comfortable to wear,Sound quality is also ok。

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 21, 2023
Reviewer name: Borfis
5 out of 5 stars
5 out of 5 stars review

Premium Ear Buds

[This review was collected as part of a promotion.] Amazing ear buds with great sound and features. Noise cancelling can be toggled with ease. Great for at home use, doing yardwork, or hitting the gym.

Review from Samsung US
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Nov 14, 2023
Reviewer name: Alireza
2 out of 5 stars
2 out of 5 stars review

Works only intermittently with Bluetooth

[This review was collected as part of a promotion.] Works only intermittently with Samsung phone but when it works there is always statics the people on the other end complain.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Alireza, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your device does not connect as intended and have full functionality. We have provided a link to an article to help you troubleshoot the connectivity of your device. We have also included a link about proper cleaning techniques for your device to potentially help with the static sound you mentioned. Lastly, we have provided a link to the Samsung Support Team if these articles do not help resolve your difficulties. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

May 1, 2023
Reviewer name: Therightone
5 out of 5 stars
5 out of 5 stars review

Product works fabulous

[This review was collected as part of a promotion.] I use my buds while working out. I listen to music and the sound is wonderful. I also enjoy answering telephone calls with my buds.

Review from Samsung US
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Jul 29, 2024
Reviewer name: PLandguy
5 out of 5 stars
5 out of 5 stars review

Easy to use, reliable

[This review was collected as part of a promotion.] Used for work, the gym, and at home. Call quality is great, noise cancelling works wonders. Unsure how well integration with Galaxy AI goes, have not experimented with that.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479