Hi Margarita, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We know how much you value your phone calls and how important uninterrupted experiences are to you every day. We have provided a link to an article to help you troubleshoot the connection between your device and your phone. We have also included a link to the Samsung Support Team if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Hey there AV guy, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to assist you with the high pitch noise you are experiencing when adjusting your buds. We have provided a link to an article to hep you with this matter at your convenience. We have also provided a link to the Samsung Suppot Team if this difficulty continues. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages