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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 4,651-4,660 of 7,073 reviews
Sep 11, 2023
Reviewer name: 2mil3zhi
5 out of 5 stars
5 out of 5 stars review

Perfect match

[This review was collected as part of a promotion.] I had another brand of buds, and they worked OK, but I figured since I bought a S23 ultra I'd get some galaxy buds. I love how smooth the connection is. They sound great and fit relatively well.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 5, 2024
Reviewer name: Kaliway
5 out of 5 stars
5 out of 5 stars review

Exactly what I wanted

[This review was collected as part of a promotion.] I was looking for some really nice anc with good sound quality, I'm so glad I chose these over the sony's

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 11, 2024
Reviewer name: Trice
1 out of 5 stars
1 out of 5 stars review

Horrible. Worst ear buds ever. Don't do it.

Worst ear buds I've ever owned. I wear them only when I shower, mow, and when I'm watching a video in bed at night and don't want to bug my boyfriend. One squeaks and doesn't have any sound now. Get something cheap if you want poor quality.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Trice, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis and we'd be happy to help you troubleshoot the audio quality in any way we can. If you are wanting to use your buds in the shower, while they do have an IP68 water resistance rating, we do recommend ensuring they are thoroughly clean and dry to prevent minerals and other materials in the water from causing potential damage. We have provided an article about the best way to ensure your buds are clean and dry below for your convenience. We have also provided a link to an article to help you with the matter of squeaks and diminished volume you mention experiencing. Lastly, we have provided a link to the Samsung Support Team to offer further assistance if these resources do not help you come to a resolution. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Nov 13, 2023
Reviewer name: AnthonySP
5 out of 5 stars
5 out of 5 stars review

Excellent Sound

[This review was collected as part of a promotion.] Excellent sound, excellent battery life. I cannot find one issue with these headphones. They're comfortable, and pair instantly when I take them out of the case. Use them daily!

Review from Samsung US
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Aug 26, 2024
Reviewer name: Budsuser2024
5 out of 5 stars
5 out of 5 stars review

Improved AI

[This review was collected as part of a promotion.] Ever since galaxy AI was added the answers to the questions have been more detailed and even added sources for you ti reference. A overall more refreshing and smooth transition.

Review from Samsung US
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May 2, 2023
Reviewer name: PurpleD
5 out of 5 stars
5 out of 5 stars review

User friendly, great features

[This review was collected as part of a promotion.] Buds 2 pro has a lot of neat features. They seem more user friendly than some other headphones as well.

Review from Samsung US
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Feb 19, 2023
Reviewer name: paj1107
4 out of 5 stars
4 out of 5 stars review

great product

[This review was collected as part of a promotion.] great product! only thing I notice difference from my galaxy buds is that these ones slip out of my ears easier when when they have a good fit

Review from Samsung US
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Nov 14, 2023
Reviewer name: Natman
5 out of 5 stars
5 out of 5 stars review

I use them everyday. Great sound, look and feel.

[This review was collected as part of a promotion.] I use them listening to music, audiobooks, funny content from social media. I been a fan of samsung products for the last 9 yrs. I'm just waiting now to upgrade soon.

Review from Samsung US
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Dec 12, 2023
Reviewer name: WalkPal50
5 out of 5 stars
5 out of 5 stars review

Easy to use features

[This review was collected as part of a promotion.] I mainly use my buds to listen to music & audio books. They have all the features I need to pause & skip. The sound is great and blocks out most of other environmental noises.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 6, 2024
Reviewer name: Aliman
4 out of 5 stars
4 out of 5 stars review

Excellent sound n features. non-slip coat disolves

[This review was collected as part of a promotion.] I use my bus 2 pro for workouts, running, walking and work. Very good sound .. the only complaint is the coating on that buds and case is sticky and is coming off both the buds and case.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479