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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 4,551-4,560 of 7,071 reviews
Sep 13, 2023
Lpzbosslady
4 out of 5 stars review

Love my Buds

[This review was collected as part of a promotion.] They have a very long battery life. Love how they fit and they actually have an application that tells you. If they are on right amazing. Thier noise canceling is really good I love it.

Review from Samsung US
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May 14, 2024
Andre246
5 out of 5 stars review

Galaxy buds

[This review was collected as part of a promotion.] Great sound ! Top quality, comfortable, love that I can be charged on my phone, Noise canceling Is great! I love that I can conect with my laptop and on my phone on the same time !

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Apr 9, 2023
Djones2975
5 out of 5 stars review

Sound & Fit the Best.

My Galaxy buds 2pro fit the best out of several earbuds I've tried. The fit is important, that's what makes them sound the best. Others fit but when you move or eat the sound changes all the time.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
MaikuPhoneS24Ultra
5 out of 5 stars review

Sonido perfecto

[This review was collected as part of a promotion.] The sound is spectacular, the artificial intelligence in Samsung is fabulous, you can do thousands of things with my Samsung S24 Ultra and my Buds 2 Pro. I love them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Aug 12, 2024
Anonymous
1 out of 5 stars review

This product wasnt loud enough

[This review was collected as part of a promotion.] Low sound output quality for me plus the right ear bud stopped working and dosent charge! Galaxy AI

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from R&R Team

Thank you for sharing your feedback on the Galaxy Buds2 Pro! We appreciate hearing from our valued customers! The Buds2 Pro features AI assistance right in your ear, Intelligent Active Noise Cancellation, Enhanced 360 Audio, and a secure, comfortable fit. We hate to learn that one of your earbuds may not be charging. To help you with this, please ensure you're using a Samsung-approved charger, like the included USB cable or a compatible wireless charging pad, and that the case is positioned correctly in the center of the charging pad. Check for any nearby objects that could be interfering with charging, and confirm that the earbuds are seated properly in the case. It’s also important to inspect the charging contacts for cleanliness and make sure earbud tips or wing tips are correctly attached. Additionally, verify the charging case’s indicator light and examine all components for any signs of damage. If you need further assistance, we recommend contacting us Samsung Support. We hope this information helps! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 5, 2024
SINGSANGSUNG
5 out of 5 stars review

GREAT EAR BUDS! I WOULD RECOMMEND THEM!

[This review was collected as part of a promotion.] This ear buds come in handy a lot. Great frequency quality, Bluetooth range, and the battery life is good as well.

Review from Samsung US
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May 1, 2023
MrRobot
5 out of 5 stars review

The best Buds I purchased to date!

[This review was collected as part of a promotion.] These are solid choice for true wireless earbuds! Great sound quality, noise cancellation, and a comfortable fit.

Review from Samsung US
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Aug 10, 2024
2CoolHonu
3 out of 5 stars review

not that Great

[This review was collected as part of a promotion.] The Buds 2 pro just not up to par they are very hard to get in your ears and the quality of sound goes down after 6 months.

Review from Samsung US
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reply from Social Commerce

Hi there 2CoolHonu, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you every day and we would love to help you with any frustrations you are experiencing. We have provided a link to an article to help you with the wear of your earbuds, and another to help you with the audio quality experience you mention. Lastly, we have shared a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 21, 2023
Kirys9
5 out of 5 stars review

Galaxy Buds2 Pro

[This review was collected as part of a promotion.] I love them! I upgraded from the Galaxy Live buds. I absolutely love the noise canceling feature. When I need quiet time on my break I put them in and it's great!

Review from Samsung US
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Aug 26, 2024
Ize303
5 out of 5 stars review

Best buds for sure

[This review was collected as part of a promotion.] I absolutely love these headphones the sound is perfect and adaptive quality is clear and range is to satisfaction I would recommend these to everyone

Review from Samsung US
Helpful?0TSVSSLSUST413622062479